How to replace western digital exturnal hdd

My exturnal hdd not working properly. Do not open & close properly. so what's the reason&problem of my hdd.
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  1. aniruddhabose007 said:
    My exturnal hdd not working properly. Do not open & close properly. so what's the reason&problem of my hdd.

    Try to run chkdsk.

    Open the "Computer" window
    Right-click on the drive in question
    Select the "Tools" tab
    In the Error-checking area, click <Check Now>.

    http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/using-windows-7-how-do-i-run-chkdsk/a68b3e4d-1a42-e011-9767-d8d385dcbb12
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