On windows 7, we are unable to get out of safe mode. We tryed rebooting and reinstalling and nothing has worked. What should I do?
Make sure that you uncheck the safe boot option in system configuration, please follow the steps below:
1. Once the computer boots into safe mode, click the Start button, type msconfig in the search box, and then, in the list of results, click msconfig.exe. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In the System Configuration dialog box, click the Boot tab.
3. Under boot option Uncheck the box next to Safe boot and apply the settings and restart the computer.
I hope this information helps.