Does it make any weird sounds?
Do you see it in My computer?
To simple test it if the actual drive is the problem or the software U are using, ask someone who knows computers, to put a win cd in the drive, restart, fress F2 or del for Bios and set first boot device the cd rom. Save and restart. if the cd loads, then your cdrom drive is not the problem.
If your cd doesn't load then I agree with nhasian.
Just see if it loads , don't press anything, just restart, go back to the bios and put your hard drive back to first boot.