Can you retrieve files from a broken external hard drive

I have dropped my external hard drive on a tiled floor.When I plug the hard drive in now my computer sees the hard drive but when I click into it it tells me that it needs formatting.
Can I retrieve the files that were on the drive and how?
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More about retrieve files broken external hard drive
  1. Don't format,
    attach your external hdd with internal hdd and use this software. I hope you will be get all your data back..

    GetDataBack V4.21

    http://www.runtime.org/data-recovery-software.htm
  2. Many thanks I'll give it a go now
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