BSOD

Just bought a sapphire 4770 for two weeks
& got a BSOD

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 17417

Additional information about the problem:
BCCode: 77
BCP1: 00000001
BCP2: 00000000
BCP3: 00000000
BCP4: 89F6BC70
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini112409-01.dmp
C:\Users\Faris\AppData\Local\Temp\WER-103771-0.sysdata.xml
C:\Users\Faris\AppData\Local\Temp\WERB79B.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

is it normal??
what can i do??
8 answers Last reply
More about bsod
  1. vista on sp1?

    try sp2 i suppose.
  2. We need more information in order to help. What are your complete system specs? BSOD's are very often caused by RAM problems. What exact RAM do you have? Have you manually set the RAM speed/timings/voltage to the recommended specs in the BIOS? Have you run multiple passes of Memtest86+ to test for RAM errors?

    What GPU did you have before the 4770? Did you use something like Driver Cleaner to completely remove the old GPU drivers before installing the new GPU?

    http://www.bing.com/search?q=driver+cleaner&form=OSDSRC&adlt=strict
  3. shortstuff_mt said:
    We need more information in order to help. What are your complete system specs? BSOD's are very often caused by RAM problems. What exact RAM do you have? Have you manually set the RAM speed/timings/voltage to the recommended specs in the BIOS? Have you run multiple passes of Memtest86+ to test for RAM errors?

    What GPU did you have before the 4770? Did you use something like Driver Cleaner to completely remove the old GPU drivers before installing the new GPU?

    http://www.bing.com/search?q=driver+cleaner&form=OSDSRC&adlt=strict


    What the heck??
    never done anything!!!

    i didn't used a gpu before this
    trying the driver cleaner

    is there any FREE driver cleaner?
  4. If you follow the link I provided above you'll see that there is a free version of Driver Cleaner. You still need to provide more information, though. What do you mean by "i didn't used a gpu before this"? Is this a brand new build? You really need to list your COMPLETE system specs.
  5. shortstuff_mt said:
    If you follow the link I provided above you'll see that there is a free version of Driver Cleaner. You still need to provide more information, though. What do you mean by "i didn't used a gpu before this"? Is this a brand new build? You really need to list your COMPLETE system specs.


    ok ok

    dell e520
    procy- pentium d 2.80ghz
    ram- 2gb kingston 0.5 dell
    psu- 305 watt
    gpu- sapphire 4770

    i didn't used a gpu before this- intel gma bla3
  6. A 4770 running on a POS Dell 305W PSU sure doesn't seem like a good idea. The 4770 requires a 6-pin PCI-E power connector. Do you have the power plugged into the card? I doubt your PSU came with one. It looks like a PSU upgrade is in your near future.
  7. shortstuff_mt said:
    A 4770 running on a POS Dell 305W PSU sure doesn't seem like a good idea. The 4770 requires a 6-pin PCI-E power connector. Do you have the power plugged into the card? I doubt your PSU came with one. It looks like a PSU upgrade is in your near future.



    i am using this psu
    http://www.tomshardware.com/forum/264986-33-watt-4770

    it could fire up 9800gt..
    what's wrong with mine??
  8. Your 305W PSU is underpowered for your system with a 4770. I sure wouldn't try to run your system on a 305W PSU.

    You didn't answer the question about whether you have the 6-pin PCI-E power connector plugged in.
Ask a new question

Read More

Graphics Cards Blue Screen Sapphire Privacy Graphics