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5770 problems

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November 24, 2009 9:29:55 PM

Hello,

another person with a strange 5770 issue:

My config:

Motherboard: Gigabyte Ga-P55-Ud3 (latest bios)

Gfx card: Sapphire Radeon HD5770

PSU: ocz modxstream pro 500w (+12V1 18A, +12V2 18A)

Proc: Intel Core i5

Mem: 2x2GB OCZ (1066Mhz)

OS: Windows 7 64bit



My computer used to freeze in many different situations (internet browsing, benchmarks, idle) I've updated Bios, done fresh Windows install with the newest drivers and all my problems are gone except hangs with colour vertical lines (the same as presented in other topics)

What's interesting:

- they appear in 3d Mark 06 (but the newest Vantage always runs great!)

- they appear in DX11 Heaven benchmark (dx10 is ok, and other dx11 demos like AMD's Ladybug are OK, I also think that DX11 without tesselation is OK - yet to be checked)

- testing with Furmark shows no problems

- testing with http://www.mikelab.kiev.ua/PROGRAMS/vmt.zip shows no problems at all



What I've done:

- replace PSU (I've read that 5770 should have 40 ampers +12V rail - so I checked Tagan - only 450W but 40 ampers +12V rails) - the vertical lines effect is still there

- give my radeon to a friend - he had no problems at all with my card!!!

- so I thought - maybe my system is wrong: - checked with memtest86+,prime95 - no errors, I replaced my card with GeForce - no hangs/freezing/verticals !!



I don't know what to think about it! Does my "properly working in different computer" radeon card simply refuse to work with my config ? (which has no problems with a different card!)



I also tried to disable Ati's powerplay, turn off energy saving functions in bios - with no effect :( 



Do you think that it could be a PSU problem in my case? I don't do OC, I have only one hdd, no other pci cards, only 1 additional fan.



Sorry for my poor English, I'm not a native speaker ;) 

More about : 5770 problems

November 24, 2009 10:11:16 PM

May be overheat prob.

What is the difference between your case and your friends case. May be he have better ventilated case.

Try following:
1. Open your case
2. Set fan at 100% and test if it will still do it
3. downclock the card a little bit using Overdrive

Also It could be driver problem for Windows 7 64 bit. Whats your friends system OS?
If its same , try different catalyst drivers (9.9, I dont think you have great choice here) or the ones that came with the card
November 25, 2009 9:17:17 AM

Thanks for the quick answer

I doubt it's an overheat problem. The card temps are normal (never above 75 during stress). I did an experiment - slowed down a fan and run Furmark - @95 degrees - it was very stable (no crash, no artifacts).
It can crash just after turning the computer on - so it I think it can't be realted with the heat.
Maybe it's not overheated - maybe it's too cold? :lol:  I've read such suggestions somewhere.
My case is Antec Sonata Solo, every component (with a sensor :)  ) seems to have the right temperature.

I'll try the downclock trick.

My friend OS is WindowsXP/Ubuntu (on both the card was stable)
I didn't try 9.9 beacause I've heard that there were problems with card detection (but I'll try)

It's quite hard situation for me, becasue I would RMA the card (my comp is stable with a different card),
but if my radeon works on my friend's computer - it could run flawless during service test and the card will be returned :( 
Related resources
November 25, 2009 4:52:47 PM

Does your friend have the same mother board/cpu as you?
If he's running an AMD system then it might come down to compatability with the intel chipset....?
Just my thoughts no proof behind this at all !!!!
JQ
November 26, 2009 8:16:15 AM

Thanks,

@zipzoomflyhigh
I removed all NVidia drivers/files with driversweeper
It was Tagan, about 450W, 2 rails +12V (20A each), with a switch doing something with dividing the power among rails,
but in both positions the problem was appearing.
Do you think these PSUs could be too weak for such system?

@johnnyq1233
You're right - he's running AMD system (Phenom triple-Core)
If it's a kind of an incompability issue, do you think it could be solved with the new driver/bios?
November 28, 2009 11:28:02 AM

Hello,

I have probably found a (temporary) solution!

The inspiration was in this old post: http://www2.yougamers.com/forum/showthread.php?t=106077

In my case the crash, like the one above, was always appearing - for example - during the 10th minute of Heaven dx11 benchmark. GPU-z was logging the core temperature 60 C and the card's fan was at 50% just before the crash.
So, I set the fan rate at 35% in Ati override - and guess what - no crash! The gpu core is about 80-85 C during stress tests.
It appears that the card loves the heat!

What do you think abut it? I know it shouldn't be like this, I'm going to contact Ati or Sapphire, tell them "my story" and ask for the explanation (if there is any logical one...)

What's the safe temperature for such gpu?
I wouldn't like to burn mine, and put in danger people who would like to follow my steps in this issue.

I've noticed another strange thing: just before the crash, in gpu-z log, the value of VDDC Current %OCP (current consumed at GPU voltage level relative to the overvoltage protection limit) was dropping in half:
it was like that: (the values change every second)
28.1 - 28.1 - 28.1 - 28.1 - 31.3 - 29.7 - 18.8 - 17.2 - 17.2 - crash!
or a different example:
28.1 - 29.7 - 28.1 - 28.1 - 28.1 - 29.7 - 31.3 - 18.8 - 17.2 - crash!
Maybe it means nothing, maybe the drop was just after the graphic card crash, but isn't it interesting?

UPDATE: it still CAN crash - I just have to turn on after the night and run heaven benchmark on the cold device... But when it gets warmer - no crash at all for hours.
December 3, 2009 11:36:16 PM

Hello guys i have a XFX ATI RADEON HD 5770 graphic card on windows 7 and i have the same problem with those lines appearing when i watch videos(most times on full screen and also when i watch a mkv video file),also some times the mouse's size on the screen become too big,but as you said guys it never happens while i am playing a game.What is going on,is it a problem between windows 7 and the graphic card driver?Dose anyone knows if there is an update or something?


P.S:A friend of mine use Sapphire HD 5850 on windows 7 dealing the same problem....
December 4, 2009 5:35:52 AM

Updating Bios to F5 (gigabyte ga-p55-ud3) solved a few issues, like the big cursor.

A fix for playing movies that worked for me was to set clock to 3d mode with amd gpu clock tool.

My theory above about the warmth of the card is no good - it seems to be only a coincidence.

I hope new drivers will solve these issues....
December 6, 2009 6:33:10 PM

Hi all

Same issue here. Windows 7 64 bit and XFX Radeon HD 5770. Crashes occasionally when using Windows Apps such as IE, Chrome or Visual Studio. Crashes within 5 minutes if playing games.

Screen flickers, goes blank or vertical lines. Requires a hard reboot.

Have tried Cat 9.11, 9.12 beta, driver 8.660, 8.663, 8.671. No luck. New mobo, BIOS dated 06/2009.

From my research, it appears that it is a compatibility issue with Win 7 64bit. Everyone I have seen that is having this problem is running Win 7 x64. And if you take the same card and drivers to a WinXP machine, it works fine. I am considering installing WinXP simply so I can use my new rig.

Come on, ATI, fix the drivers. I want to play Dragon Age, not watch vertical lines...
December 7, 2009 7:20:50 PM

Hello,

I'm having the same issue with the Sapphire 5770 and Windows 7 x64. I have two hard drives, and the second is running XP x64 and I havn't had a single problem with the card in XP.

I can play games and run benchmarks in Win 7 without a hitch, I played GTA IV for hours the other day without a problem. I thought it was the HD sound driver for the HDMI port on the card causing the problem, but I disabled it and left my computer on over night and this morning it was locked up with vertical lines, so I can rule that out anyway.

Has anyone heard from ATI on this issue?
December 7, 2009 9:06:10 PM

Hi

I also have frequently crashes of the display driver. This is only when the system is almost idle. So crashes during internet or emailing. It's al fine when using BOINC in the background or flying in FSX.

System is a new build Windows 7 64, Asus EAH5770, MSI 790GX-G65 motherboard, Phenom II 955, 4GB, 550 Watt.
December 10, 2009 2:36:22 AM

My month old build just started doing this as well with the following specs.

i5-750 @ 3.8
EVGA P55 FTW
Muskin 7-7-7-20 1600 Ram
Sapphire 5850 using 9.11
Corsair 750 TX
Windows 7 64 Bit :/ 

Through some googling I have found instances of this problem occurring with 4850s as well.

My crashes seem to happen at random, during games, after reboot, sometimes not for 12 hours.

Anyone have any promising fixes?

Additional Note: Thinking back to the crashes I have had, most of them occurred right after I finished an intensive game session. For example: returning to multiplayer game lobby (HoN), exiting a game (Dirt 2), and after watching a World in Conflict replay. But I have also had two crashes right after reboots.

I'm thinking it has something to do with how the card, drivers, and windows 7 64 is handling the temperature sensor, fan sensor, or voltage readings.
December 18, 2009 10:51:52 AM

Exact same issue for me

Windows 7 x64
Q6600 processor
MSI P6N 680i reference SLI mobo (P33 BIOS)
4GB Corsair XMS2
Saphire 5770

All at stocks speeds.

Random lock ups to grey green or black screen sometimes with virtical lines.

Just installed the 9.12 ATI drivers and got no joy.
December 18, 2009 11:21:52 AM

HI
I had the same problem and i fixed it by geting the latest bios update. once thats done use drive sweeper uninsrtall current drivers restart then install the new ati driver current 9.12


hope this helps
December 18, 2009 7:24:04 PM

Thanks amdatigeek101!
Could you give me some details please?
What Bios have you used? And what's your card model? 5770? Is it Sapphire?
December 19, 2009 2:16:07 PM

HI

I AM USING A GYGABYTE BOARD GA-MA78G-DS3H F7D BIOS (LATEST) I HAVE AN XFX ATI 5770

"These sorts of issues can be caused by several things. At first, please ensure mainboard, graphics, and directx drivers are up-to-date. Do not overclock any components including .CPU, RAM etc. Please also make sure your graphic card is getting enough power from the PSU - check the minimum +12V AMPS recommendations for the card against the rating on the back of the PSU. Did you make any hardware or software changes, move the PC or notice any unusual messages on start-up before the problems began? Do you get any error messages on restart? If so try removing any recent programs and see if this helps. Also, please check for viruses and close unnecessary start up programs. If possible can you also test your RAM and hard drive to make sure these are ok, and make sure you have the correct voltages and timings for your RAM. If you see error codes at start up, make sure your components are all wired /connected properly and that your CPU / RAM are fully inserted and CPU heatsink is correctly positioned. If after all checks the errors persist please double check the card on another suitable PC to see if the errors show there, and if so contact your reseller for further returns advice."

this is what xfx has emaile

hope this helps you. let me no of the outcome
December 20, 2009 10:45:29 AM

My full spec : windows 7 home prem 32bit
Amd pii 940 quad core (cooled by a zalman 9700nt)
GA-MA78G-DS3H F7D
2 GB ocz reaper ram hpc edtion
1TB samsung hdd F3
800w psu
XFX ATI 5770
December 26, 2009 6:58:13 PM

same issue. Random blue screens.

XFX HD 5770.
Windows 7 64bit.
GA-MA770T-UD3P mobo
4GB OCZ DDR3
550W PSU

Note: I got the 9.12 driver to install after disabling driver signing, and de-selected the drag-and-drop component during the install.

No crashes after uninstalling the driver and running on the VGA driver.

Planning on RMAing... had the same issue with a Sapphire HD 4890 earlier...RMAd

Looks like quality control on Radeons is gone..time to go back to nvidia.
January 10, 2010 6:15:54 AM

I have the same issue as well. System crashes randomly during games with with vertical lines and a different coloured screen each time-grey, black, red, white or frozen image. The headphones screach a horible buzzing noise and i have to reset.

Core i5 750 @2.73
Asus p7P55D EVO
Kingston DDR3 8-8-8-20 1600
Radeon 5770
Enermax 620w psu
2 hdds
Windows 7 64bit

It appears we all have a Radeon card, mostly the 5770 and Win 7 in common. The fault must be something to do with low level drivers or software-hardware compatability. I highly doubt it the temperatures in my case because everything is sub 50 during intense gaming.
January 11, 2010 6:21:42 AM

I'm afraid that's the hardware issue. There are lots of threads around the internet about similar problems.
My card also crashed in Windows XP. I did RMA two days ago, I'll let you know how it ends.
January 12, 2010 2:52:41 AM

I have the same problems using Sapphire 5770 on windows 7 32bit.

Also, I have been a user of Ray Adams ati tray tool for my previous 4870. Then by the time I used 5770, my screen turns grey consistently everytime I try to install ati tray tool. For me, its ati driver or Sapphire bios problem but not sure.

Hopefully this will get fixed soon.
January 13, 2010 6:04:39 AM

My XFX 5770 has been working rock solid on my Gigabyte GA-MA770T-UD3P AMD Phenom II x3 system using a Corsair 750W PS (Windows 7 64-bit) for 3 weeks. Last night when sitting at the Stark Trek Online login screen waiting for the beta servers to come up, I got the blue screen with vertical lines.

Since then, I've had my system not POST at all, POST, flicker and crash at the BIOS, or boot into Windows and behave for upwards of an hour before crashing again (often, but not always, with the vertical blue lines, and the crashes while in Windows have all been while playing a 3D game).

I was laying in bed thinking that maybe this was something about Star Trek Online (pushing the card harder than WoW does, which is all I have played for the last 3 weeks and it only manifested after installing STO), but I got the vertical lines 20 minutes ago in WoW, 10 seconds after launching it, and after letting my PC sit at the desktop for an hour without issue).

I don't know what the core cause of this is, but the fact that my system has crashed while sitting at the BIOS screen (bottom 1/4th of the screen flickered for 10 seconds and then my screen went black), this seems to be heat related. If I let the system sit for a while it will POST and boot without much arguing. If I try to boot right after a crash, fuggedaboutit.

I am pursuing an RMA on this with NewEgg, but I am starting to have concerns that this card is just bad news.

If any of you find out otherwise please let me know, but I don't see this being resolved by a driver update... but then, I could be wrong.
January 14, 2010 7:59:34 AM

I have the same motherboard and same Sappire 5770 and exactly the same problem. With an infrared thermometer I mesured heated parts on the card. Now 14 jan I cool it with a extra fan and it seems for 2 hours that this problem is solved.
Intresting point is that I had the same problem with the 5750 which I turned in for the 5770. My wife has the same motherboard but with a the radeon 8500 (with heatpipes ) and has no hangups. I think I turn in the card today. I did not even used the card for gaming only low performance.
January 14, 2010 8:32:39 AM

This is interesting. I have the same configuration as you have. And with the 5750 Sapphire the same problem. I changed it for the 5770 and again the same problem. So you think it must be the motherboard or the memory etc etc etc. The system hangs when I view a video a certain video with flashplayer. Not with Youtube though. Also my mouse pointer changed suddenly 4 sizes larger. But I think it is all a matter of time when the system heats enough to start crashing. Can you cool it with a fan and see what happens with your system then?


voj said:
Hello,

another person with a strange 5770 issue:

My config:

Motherboard: Gigabyte Ga-P55-Ud3 (latest bios)

Gfx card: Sapphire Radeon HD5770

PSU: ocz modxstream pro 500w (+12V1 18A, +12V2 18A)

Proc: Intel Core i5

Mem: 2x2GB OCZ (1066Mhz)

OS: Windows 7 64bit



My computer used to freeze in many different situations (internet browsing, benchmarks, idle) I've updated Bios, done fresh Windows install with the newest drivers and all my problems are gone except hangs with colour vertical lines (the same as presented in other topics)

What's interesting:

- they appear in 3d Mark 06 (but the newest Vantage always runs great!)

- they appear in DX11 Heaven benchmark (dx10 is ok, and other dx11 demos like AMD's Ladybug are OK, I also think that DX11 without tesselation is OK - yet to be checked)

- testing with Furmark shows no problems

- testing with http://www.mikelab.kiev.ua/PROGRAMS/vmt.zip shows no problems at all



What I've done:

- replace PSU (I've read that 5770 should have 40 ampers +12V rail - so I checked Tagan - only 450W but 40 ampers +12V rails) - the vertical lines effect is still there

- give my radeon to a friend - he had no problems at all with my card!!!

- so I thought - maybe my system is wrong: - checked with memtest86+,prime95 - no errors, I replaced my card with GeForce - no hangs/freezing/verticals !!



I don't know what to think about it! Does my "properly working in different computer" radeon card simply refuse to work with my config ? (which has no problems with a different card!)



I also tried to disable Ati's powerplay, turn off energy saving functions in bios - with no effect :( 



Do you think that it could be a PSU problem in my case? I don't do OC, I have only one hdd, no other pci cards, only 1 additional fan.



Sorry for my poor English, I'm not a native speaker ;) 

January 14, 2010 6:54:58 PM

Hello Tonnie,
Your big cursor problem can be solved with mobo Bios update - it helped me. Unfortunately the crashes still happen.
I think it's not the mobo that causes crashes - I was in contact with Sapphire techs and they told me that they hadn't had any vertical stripes / gray screen crashes with this mobo.
January 14, 2010 9:13:18 PM

Crash with vertical stripes\grey screen on HD4xxx and HD5xxx cards.
This has nothing to do with ram, it's not limited to Sapphire cards (as people with cards by virtually every manufacturers brand are experiancing this) It's not what motherboard your using, power supply or an overheating issue. It appears to happen more frequently on the Windows 7 operating system, (and even more-so on Win 7 x64), but people are reporting this problem on XP, XP x64, Vista, Vista x64, Win 7 and Win 7 x64. there are too many people with too many different configurations for this to be anything but faulty cards.
I have two different hard drives, one is running XP X64, the other Win 7 x64. (Both ran flawlessly with the HIS x1950pro that I replaced with the Sapphire HD5770.)
The only problems I have on XP, are random re-boots and internet explorer crashes and recovers pages frequently, and some games crash to the desktop like GTA IV, but no crashes with vertical lines or grey screen or anything requiring a hard re-boot.
The Win 7 hard drive on the other hand, crashes with vertical lines in 2d applications, game crashes and IE crashes that all require a hard re-boot. Sometimes I can leave my computer on for three days and no crashes, then go to watch a video on Youtube and crash with vertical lines. Other times it will crash just sitting at the desktop. I have tried every suggestion on the forums short of flashing the cards bios, or anything that might void my warranty.
These are just my experiences mind you, other people may be experiencing different things but they all result in crash with vertical lines.
The sheer amount of people along with the extremely diverse computer setups involved points to one thing... Bad cards.
January 15, 2010 1:28:01 PM

Well I turned in the Sapphire (5750 earlier with the same problem) and the 5770 for a Zotac Geforce GTX 260 (2) And until now (for 1 day at least) all my problems are solved. No big arrows, no stripes and no craches when viewing video's. The card is $10 cheeper, DDR 3 (not DDR5), 1% more performance and helas with the old 65micron technic. But my guts feeling tells me its done.
It is very hard to to condamn the Sapphire when both 5750 and 5770 show the same problems. First you think the ROMBios, may be the motherboard, the memory or interference with my wireless keyboard? When I brought back the card the shop people told me they have no good experiences wit ATI. Better a nVIDIA chipset. Ok then, thanks for the help. Keep you informed.
Gigabte GA-P55A-UD3, Kingston 2 x 2GB, Pentium i5, Seagate 750GB HD, Win7. GeForceGTX 260 (2)
January 19, 2010 9:40:56 PM

the only reson nvidia 200 graphics card have no problem is the fact that nvidia has had the past year and a bit to get them right i know because i got a 280 when thay first came out , that were alot worse than the 5770 is at the mo considering its only been out a few mounths infact it was only acople of months ago that nvidias driver started to come with out problems
January 20, 2010 1:50:40 AM

I didn't read the whole thread but I have an HIS 5770. Random crashes in 2D. Two things that helped me. (not sure if they are mentioned above)

1. Disable the HDMI audio in device manager. I did this yesterday and left everything else default settings. My card has not crashed since. Was crashing 4 or 5 times a night.


2. You can create a new profile and set your GPU and Memory clocks to 400 and 900 respectively. This also stopped the crashing BEFORE I read about disabling the HDMI audio. This of course uses more electricity and causes higher head in 2D but nothing bad.


Just wanted to pass on two things that clearly had a positive affect on my card.
January 25, 2010 11:22:28 AM

disabling ati audio device (HDMI) from device manager did not work for me.... running win 7 64 ... i think i can replicate the crash.... if anyone else has ninja blade... pause and dont do anything for about a minute.... crash... tried it thrice and card failed promptly....
January 27, 2010 4:24:01 PM

what helped me.... i noticed that my wei and 3d mark vantage score was less than should be.... i reinstalled windows 7 x 64 (clean install), installed motherboarddrivers first , then installed ATI, 9.12. Used custom install and unchecked the HDMI drivers checkbox. have not had it crash for the last 24 hours.
January 31, 2010 2:21:18 PM

I have the 5770 and win64bit and mine is chrashing when in i sit in the cod world at war menu.I get the vertical grey and white stripes.brand new build.asus p5qpro turbo motherboard, x6800 extreme dual core.4 gig of memory.
January 31, 2010 3:04:18 PM

Hey,
I have been having same problems as you guys.

My spec

Asus P7P55D EVO
Intel core i7860
8GB corsair XMS DDR3
Powerplus 750w PSU
Sapphire Radeon 5770 1GB GDDR5 ram
Win7 x64
2x WD 500GB S-ATAII as raid 0
1x WD 640GB S-ATAII
2X LG Litescribe DVD-/+RW drives

It is definitely the drivers, and even the latest are no good, had problem using Ubuntu x64 too, sometimes some graphic corruption the freeze, sometimes complete grey stripped screen and freeze.

I believe a temporary fix for this is to raise the PCIE Frequency to OC the card so that it does not drop below a certain voltage, I did not do this and am going to RMA my card and use my old Nvidia card which has given me total freeze/crash free use for a week now.

AMD/ATI need shooting, this is unforgivable selling a card with buggy drivers, I will never use ATI again poor poor show AMD
February 3, 2010 1:21:50 AM

I get 3d Crash error after every win 7 boot. i play eve alot. and have to wait for it to crash like 5 times before it fixes itself. but anytime after that, aslong as i dont reboot, the system will run 3d app's with no problem. other than win 7 not supporting a load of my fav old games. the 5770 just doesnt know what to do, so it crashes with flying colors.
Remarkable, the 4670, not one error. EVER. i hope they can fix it and bring it to the standard of the 4xxx

Peace
February 10, 2010 1:25:36 AM

Just finished a build of a new system for a Client of mine. Specs at a glance:

PA-UP4D
Core i5 750
8 GB Corsair (4x PC3-10666) XMS3
XFX Radeon 5770 Corsair TX950
Win7 Home Premium x64

No OC,stock install.

Heat is not an issue. Case is open and good air flow in a room about 17C ambient.

Everything is fine, runnign for 24hrs+ with basic windows install.

As soon as I install ATI Drivers, I get random locks on the desktop (Lock for ~10 seconds, black screen while driver recovers) or the hard lock with the vertical colored lines as mentioned.

I don't believe this to be a hardware issue as it will run just fine under generic windows drivers.

I would love to hear some official word from ATI on this. I haven't bothered to try RMA'ing the card, because I don't thin new hard ware will fix the issue.

Thoughts or anyone else?
February 10, 2010 10:18:24 PM

Same here including blank screen or colored vertical lines within 1 minute of any gameplay.

Core i5, ASUS P7P55D-E PRO, Gskill DDR 3 7-7-7-24, Antec 750 PSU, XFX HD 5770, Windows 7(x32)

XFX sent me this yesterday:

We have received an update on this issue from our engineers that have been working on these issues with ATI. We are expecting a solution for the majority users that are experiencing this problem. We have been notified that the ETA with be within 2 weeks and we will let you know once that becomes available.
February 12, 2010 4:21:13 AM

same thing with the coloured lines and blue screen error report in Win 7.
My card is XFX HD 5770. Got a response from XFX Support yesterday, they are working hard together with ATI to solve the problem. The solution is to be available during the next couple of weeks.

I could also state with the help of logging in GPU-Z that the system crashes several seconds after GPU temperature of about 86 °C is reached. What is your experience?
February 15, 2010 1:31:44 PM

XFX support have informed me that they (and ATI) know of this issue.

It happens when the card tries to lower power consumption and drops to 0.9V.

If you use ATI tray tool and fix the settings at 850/1200 MHz at 1.225V all the crashing stops, however the card is no longer 'green' then since itll remain at max performance.

So basically - stop telling people they are doing something wrong/have wrong drivers - its a known hardware issue that ATI just aint got big enough balls to go public with.
February 15, 2010 11:49:00 PM

FZuul said:
XFX support have informed me that they (and ATI) know of this issue.

It happens when the card tries to lower power consumption and drops to 0.9V.

If you use ATI tray tool and fix the settings at 850/1200 MHz at 1.225V all the crashing stops, however the card is no longer 'green' then since itll remain at max performance.

So basically - stop telling people they are doing something wrong/have wrong drivers - its a known hardware issue that ATI just aint got big enough balls to go public with.


Awesome man, but would you recomend this card?
February 16, 2010 12:40:56 AM

Doing a new system rollout of 27 PC's all with Gigabyte 5770's. Computers are just being used primarily for Office use and a bit of Kingdom use. So far 4 of the cards are experiencing issues and i'm only half way through the rollout. Some don't work with two monitors, others are getting the blue screen crashes with vertical lines. All PC's are the exact same build Gigabyte P55-UD3, Corei5 750, 8GB DDR3 Kingston Value RAM, 550W Gigabyte Superb PS with Win 7 64bit and Catalyst 10.1.

In each case i swap the card with a new 5770 and the problems go away. I think there are just a lot of bad cards which looks really bad for AMD/ATI.
February 16, 2010 7:55:17 PM



Hi Voj,


I have Sapphire HD 5770 Vapor-X with this BIOS:
ATOMBIOSBK-ATI VER012.013.000.001.034705

but found another (newer?) one on techpowerup HD5770 bios database
http://www.techpowerup.com/vgabios/index.php?page=1&arc...

It's called:
ATOMBIOSBK-ATI VER012.014.000.001.034761
http://www.techpowerup.com/vgabios/65046/Sapphire.HD577...

I compared them with Beyond Compare, but i'm not sure that VER012.014 is newer than VER012.013.

Which one do you recommend?

I have
Core2 Quad Q9550
Asus P5QL-E motherboard
Kingston Hyper-X 4Gb DDRII
Corsair VX PSU-400CX

WinXP Prof 64bit and Win7 Prof 64bit.

Sometimes my monitor lost signal, application freezes. I used to have Zotac 9600GT in this machine without any problem.
But my pc has been frozen few times with this Sapphire 5770.

Do you think that new bios can solve my problem? Or is it just the hw problem that FZull said:
"It happens when the card tries to lower power consumption and drops to 0.9V.
If you use ATI tray tool and fix the settings at 850/1200 MHz at 1.225V all the crashing stops, however the card is no longer 'green' then since itll remain at max performance. "

Any suggestion would be helpful.

Regards,
Esox


February 18, 2010 12:33:28 PM

After Catalyst 10.2 installed, all the annoying things disappeared.

Thx ATI, but you should have fixed this earlier!
February 19, 2010 3:33:39 PM

esox72 said:
After Catalyst 10.2 installed, all the annoying things disappeared.

Thx ATI, but you should have fixed this earlier!


So all the crashing and freezes have gone?
February 20, 2010 10:14:16 AM

I've got 10.2 installed and I've gotten four reboots out of nowhere in the past two days on an XFX Radeon HD 5770 card that's two days old :( 

I'm inclined to think it's the voltage problem mentioned earlier because the restarts happen when the machine is close to idling (two reboots minutes after exiting a game and two reboots during movie playback).

Hope they come out with a fix soon because I bought this card to replace an 8800GT card that froze up in every other game I played..
February 22, 2010 3:57:51 AM

I bought My 5770 to replace my old 8800GT which ran flawlessly. The random vertical line crashes happen to me more in Call Of Duty MW 2 more than any other game and happen during 3d gaming and never (that i am aware of) sitting on the desktop. The reported symptoms regarding the system crashing due to the 5770 dont seem to be consistent to one casue of crash. I think there are at least two different crash situations happening. Mine is as described - Only during 3d gaming; and the other when running in 2d mode or idle. The voltage dropping to 0.9v seems to explain this one but is there another reason why the card may crash when it is under load. My temperatures by the way are on the very cool side due to a cool ambient temp and insane cooling. My Card is and HIS 5770, the newer version with a non reference cooler that looks ugly but is cools better.
February 26, 2010 10:45:14 AM

Driver still crashes under 10.2 :-/
March 4, 2010 7:29:23 PM

I have an XFX HD5770 with a gigabyte GA ex58 ud5 mobo. Running XP. got the latest drivers from radeon (10.2) and i have screen corruptions, lock ups and video card recoveries. The latest drivers don't let you change the clock frequency etc, they are locked. Not sure what to do now, send it back or hang on
March 6, 2010 11:32:31 PM

i have:

windows 7 x64
AMD Phenom X4 64
8 GB RAM
Sapphire Radeon 5770
and all of the afore mentioned problems.

this is very frustrating because i cannot run any of my games.........GPU increases to 65 deg. cel. and it crashes. after it crashes if i plug my monitor into my onboard GPU it will still be running. the comp doesnt crash just my gpu turns off. my moito says its recieving no signal
!