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How to recover an external hard drive crash

Last response: in Storage
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October 18, 2011 10:46:47 PM

Hello,

I have a western digital 320GB MY BOOK that I think has crashed. First I get a message that the USB hub is not recognized. Then when I reboot and plug directly into my laptop, it says "disk in Drive H: needs to be formatted". I exited out of there, but when I tried to go back in, I get the same message. When I go to properties, and General it shows 0 GB used and 0 available.. Not sure if my pictures are there or not. before I was getting the format error, the blue light on front of the Hard drive would just turn off and on, and when I try to manually turn it off, it won't turn off. Suggestions please, Thanks
Ric

More about : recover external hard drive crash

October 25, 2011 12:22:34 AM

did the drivers install properly, can you hear the drive running?
what do you mean format error have you tried to format it?
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