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How to rectify win xp that is showing shutting down but did not shut down

Last response: in Windows XP
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May 26, 2012 10:52:50 AM

Hello,
May 26, 2012 11:12:03 AM

royinloye said:
Hello,

The cause usually is an application that is not releasing memory to allow shut down to complete.
One way to find out which app, is to use a selective startup. In the startup tab of msconfig, you could uncheck like 1/2 of the startup items, allow windows to load, then shutdown. If issue persists, the cause is in the other startup items. Process of elimination.
!