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9800 GTX+ causes BSOD

Last response: in Graphics & Displays
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November 28, 2009 5:38:29 AM

Info from BSOD:

KERNEL_DATA_INPAGE_ERROR

STOP: 0x0007A (0xE20A4588, 0xC0000056, 0xB9E10000, 0x1FC5A8C0)

Newest Nvidia drivers install fine and work with my 7900 GS, but when I swap the 9800 GTX+ in, the computer BSOD's where you normally get the "welcome" screen on Win XP. It also crashes if I install drivers (windows recognizes the card) and then try to switch resolutions--basically crashes any time you change display settings. This makes me think it's a driver issue, but how could there be a driver issue if the 7900 GS runs fine? On top of that, I used driver sweeper to clear everything out. Still BSOD's on a fresh install of the newest Nvidia drivers.

WinXP Media Center 2005 (no install disks)
Core 2 E6600 @2.4GHz
2 GB stock RAM + 2 GB suggested from Crucial
7900 GS is the card I bought with the machine. Still works fine, but I was looking to upgrade.
Stock PSU (375 W rated if I'm not mistaken)

I couldn't find a solution to why this card won't work after 3 hours of browsing forums. Some say it might be a RAM issue or a PSU issue. Any help?

More about : 9800 gtx bsod

November 30, 2009 6:17:50 PM

Quote:
Quote:
I couldn't find a solution to why this card won't work after 3 hours of browsing forums. Some say it might be a RAM issue or a PSU issue. Any help?


3hrs, couldn't figure it out huh? Amazing what you can learn by reading the minimum system requirements isn't it?


Please direct yourself to this link and locate the post by the user "The-Real-Link" (and feel free to read the rest of it). Also, look up some information on Dell's stock PSU's. They're way beefier than the 375 W rating they're branded with (and the rails are 12v with 30A, which is above the requirements in that department). I've seen tons of posts similar to the one I just linked regarding people running this exact card on this exact rig.

Based off this thread and ones similar to it, there is nothing wrong with my current PSU. It has the correct amount of supplementary 6-pin psu connectors (only one extra required for this PNY model I purchased--the card was manufactured two ways AFAIK, and this model only requires one 6-pin).

I'm also fairly confident that a power supply issue would result in the error code I got has nothing to do with the power supply based off this article. I could be wrong though--definitely not an expert on this stuff.

And, hey zip, try not being a complete jerk would ya?
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November 30, 2009 8:45:07 PM

Try running the card with only the stock RAM or vise versa.
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November 30, 2009 8:54:04 PM

I bet he didnt even connect the 6 pin power connectors to the GTX+ since that PSU does not even provide them....
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November 30, 2009 9:27:02 PM

@Skolpo

Sure thing...I'll check it out when I have time later tonight.

@OvrClkr

The 7900 GS that this computer came with requires one supplemental 6-pin. Obviously, then, the PSU *does* have one, and yes, I did plug it in to the 9800 GTX+. You should try doing something constructive instead of harassing people, bud. Especially when you don't even have your facts straight.
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November 30, 2009 9:52:11 PM

NoPlaceLikeCub said:
@Skolpo

Sure thing...I'll check it out when I have time later tonight.

@OvrClkr

The 7900 GS that this computer came with requires one supplemental 6-pin. Obviously, then, the PSU *does* have one, and yes, I did plug it in to the 9800 GTX+. You should try doing something constructive instead of harassing people, bud. Especially when you don't even have your facts straight.


First of all you gotta chill, nobody is harassing anyone here, if you was in a bad mood then that's your bad.

Anyways you pointed out that you had a GTX+, the GTX+ uses 2 6 pin connectors not one.. so you either got the GTX or someone slapped a GTX+ sticker on your card... I do have my facts strait, I had a GTX+ till I decided to trade up for the 260...










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November 30, 2009 10:17:13 PM

OvrClkr said:
First of all you gotta chill, nobody is harassing anyone here, if you was in a bad mood then that's your bad.

Anyways you pointed out that you had a GTX+, the GTX+ uses 2 6 pin connectors not one.. so you either got the GTX or someone slapped a GTX+ sticker on your card... I do have my facts strait, I had a GTX+ till I decided to trade up for the 260...


The printed back of the box mentions that the card is a gtx+, so does the sticker on front, and the card also reads gtx+. As far as how many 6-pin connectors are on the card, AFAIK they produced it both ways, and the more current versions only have one six-pin. Here's one of the many links I got from googling.

Additionally, here's a link with my power supply's stats on it, as well as a couple people saying the card should work fine.

I'm curious why no one's said anything about the error code yet....
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November 30, 2009 10:26:21 PM

Do you have a picture of your GTX+ you can post?
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November 30, 2009 10:38:38 PM

There are models of 9800 GTX+ that uses a single 6-pin connector.
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a b Î Nvidia
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November 30, 2009 10:42:53 PM

Well, you can eliminate RAM/CPU by running memtest and Prime95 for a few hours. Also, when I switch cards, I often do a full reinstall (shouldn't be necessary, but I do). I don't suppose you have an extra HD laying around to try a fresh install, do you?
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November 30, 2009 10:43:32 PM

OvrClkr said:
Do you have a picture of your GTX+ you can post?






The single six-pin is to the left of my thumb in the fourth picture. The rest of the pics are showing that it says gtx+ all over the place. Sorry for the fuzziness.
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November 30, 2009 10:48:52 PM

EXT64 said:
Well, you can eliminate RAM/CPU by running memtest and Prime95 for a few hours. Also, when I switch cards, I often do a full reinstall (shouldn't be necessary, but I do). I don't suppose you have an extra HD laying around to try a fresh install, do you?


I'm trying to get memtest to work but at the moment I don't have any software that manages iso's. I'm trying to install nero's trial version at the moment to get memtest86 going, but it's taking forever and for some reason crashed halfway through the first time I tried to install it.

When you say 'full reinstall', what exactly are you referring to?

And I live in a college dorm atm and don't have any spare parts lying around nor spare rigs for that matter. ;)  I used a utility called driversweep to annihilate all drivers and registry entries from nvidia and then did a fresh install of the newest nvidia drivers, restarting after every step. They installed fine and recognized the card, but as soon as you try to change the display settings (up the resolution or try to start up any games), my computer bsod's with the given error code above.
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November 30, 2009 10:51:00 PM

skolpo said:
There are models of 9800 GTX+ that uses a single 6-pin connector.


well I had an oldschool model :

not so good pic :



then you have the newer ones :

EVGA 512-P3-N873-AR GeForce 9800 GTX+
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

then a few more :

SPARKLE SFPX98GTX+512D3 GeForce 9800 GTX+
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

PNY VCG98GTXPXPB GeForce 9800 GTX+
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

then you have the final spec's :

Maximum GPU Temperature (in C) 105 C
Maximum Graphics Card Power (W) 141 W
Minimum System Power Requirement (W) 450 W
Supplementary Power Connectors 6-pin x2

http://www.nvidia.com/object/product_geforce_9800_gtx_p...

anyways all the GTX+'s that I have seen use 2 6 pin connectors, if I missed a model that didn't then i guess it's my bad, I was just making sure that the OP had the cable/cables attached....
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November 30, 2009 10:53:30 PM

OvrClkr said:
well I had an oldschool model :

not so good pic :

http://i683.photobucket.com/albums/vv199/OvrClkr/DSC00759.jpg

then you have the newer ones :

EVGA 512-P3-N873-AR GeForce 9800 GTX+
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

then a few more :

SPARKLE SFPX98GTX+512D3 GeForce 9800 GTX+
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

PNY VCG98GTXPXPB GeForce 9800 GTX+
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

then you have the final spec's :

Maximum GPU Temperature (in C) 105 C
Maximum Graphics Card Power (W) 141 W
Minimum System Power Requirement (W) 450 W
Supplementary Power Connectors 6-pin x2

http://www.nvidia.com/object/product_geforce_9800_gtx_p...

anyways all the GTX+'s that I have seen use 2 6 pin connectors, if I missed a model that didn't then i guess it's my bad, I was just making sure that the OP had the cable/cables attached....



Well, I said a few times that the answer is yes, I have one six-pin connector, and it was most definitely plugged in the 3 times I tried to get the card to work.
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November 30, 2009 10:56:45 PM

my bad, didn't know that such a card could exist, I looked it up and this is what came up :

PNY VCG98GTXPXPB GeForce 9800 GTX+
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

basically the same GTX+ that I had but a different brand.... anyways your PSU does not have enough juice to power up that card. You need at least 450w....
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December 1, 2009 1:13:14 AM

EXT64 said:
Well, you can eliminate RAM/CPU by running memtest and Prime95 for a few hours. Also, when I switch cards, I often do a full reinstall (shouldn't be necessary, but I do). I don't suppose you have an extra HD laying around to try a fresh install, do you?


Does memtest 86+ check all 4 of my RAM sticks with a single 'pass'? If so, it passed with 0 errors.
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December 1, 2009 1:45:07 AM

Well, you want to let it get at least two passes, but the more the better. Also, Prime95 is good and checks in different ways.
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December 1, 2009 3:55:38 AM

Minor update:

After running memtest, I realized I somehow put my RAM in the wrong order so it wasn't utilizing dual channel properly. On the off chance that this was causing the problem, I tried to put the 9800gtx+ in again. It popped out an 0xf4 error instead of an 0x7a this time.

Any ideas? I'm heading to bed, but I did find these so far:

Possibly related issue.

Another forum I found said it might be some issue with XP's system files being corrupt and a fresh install might fix it.

Another said the Virtual Memory partition on the hard drive might be messed up.



I've already run chkdsk multiple times, and I'm not understanding how there could be a HDD issue when I've had no problems with my HDD ever and my 7900 GS runs fine....
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December 1, 2009 1:36:58 PM

NoPlaceLikeCub said:
Minor update:

After running memtest, I realized I somehow put my RAM in the wrong order so it wasn't utilizing dual channel properly. On the off chance that this was causing the problem, I tried to put the 9800gtx+ in again. It popped out an 0xf4 error instead of an 0x7a this time.

Any ideas? I'm heading to bed, but I did find these so far:

Possibly related issue.

Another forum I found said it might be some issue with XP's system files being corrupt and a fresh install might fix it.

Another said the Virtual Memory partition on the hard drive might be messed up.



I've already run chkdsk multiple times, and I'm not understanding how there could be a HDD issue when I've had no problems with my HDD ever and my 7900 GS runs fine....


You need one of these :

Antec earthwatts EA500 500W
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

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December 12, 2009 2:51:37 AM

Quote:
YOUR NOT GETTING IT. YOUR PSU IS UNDERPOWERED. CHECK BRAIN.


Just swapped out the stock Dell PSU for a Corsair 750W (I put it on the charge card with full intent on returning it, just to see if the PSU actually is the problem). Swapping in this PSU does NOTHING to solve the problem. Still the same errors:

KERNEL_DATA_INPAGE_ERROR

STOP: 0x7a (0xe243d740, 0xc0000056, 0xbf8df731, 0xab661860)

win32k.sys Address bf8df731 base at bf800000




Also get an 0xf4 error sometimes.



Both of which point to hard drive issues based off my understanding of the error messages. Anyone got any ideas? I'm thinking a hard drive swap or a fresh install of xp are the next step, but neither of these are really options for me.
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December 12, 2009 2:58:21 AM

So, you do not have a copy of Windows to try a full reinstall? What does Dell give you in terms of backup/reinstall media?
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December 12, 2009 3:00:10 AM

EXT64 said:
So, you do not have a copy of Windows to try a full reinstall? What does Dell give you in terms of backup/reinstall media?


They give you a 'recovery CD' and that's it. And I'm pretty sure I don't even have that with me. First time in nearly 4 years I've even considered resinstalling XP.
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December 12, 2009 3:02:32 AM

It has been a little while since reading this thread, so if you could just clarify one thing for me: when does this error appear? do you get into windows, or is it right before you get into windows?
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December 12, 2009 3:06:41 AM

EXT64 said:
It has been a little while since reading this thread, so if you could just clarify one thing for me: when does this error appear? do you get into windows, or is it right before you get into windows?


Regardless of how I install the drivers for the card, once the card is recognized, the next time the display settings change, the computer will BSOD. So: if I try to change resolution after the driver install completes, it BSOD's trying to switch to the new resolution. Or, if I reboot without touching the display settings, it will BSOD where you normally get the "welcome" screen on winxp.
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December 12, 2009 3:11:53 AM

hmm, that is odd. Real weird software glitches normall prompt me to do a full reinstall, but if you don't have a bunch of install CDs laying around, that could be a problem.
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December 12, 2009 3:14:42 AM

EXT64 said:
hmm, that is odd. Real weird software glitches normall prompt me to do a full reinstall, but if you don't have a bunch of install CDs laying around, that could be a problem.


I think I'm gonna try to borrow someone's install CD for windows 7 or even an XP disc just to check that side of things first.
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December 12, 2009 4:07:51 AM

On the phone with dell tech right now (great rep too, yes!) and they're gonna send me a new XP CD since I'm still under warranty. I'll post whether this fixes the problem or not.

And just as an FYI, his first two ideas were RAM and then something wrong with XP files. ;) 
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December 12, 2009 4:49:02 AM

A fresh install is always a good thing. Now if you could install it without all the dell crap that would be perfect.

I have seen some errors on Dell's with SMART enabled on the hdd and oddly enough they did blue screen with an Nvidia driver listed as the error. I have also seen other PCI devices cause this error too. Before you do a fresh install I would just check the rest of components you have in the PCI slots and even the CD drives if you have any that is. Basically, unplug and remove everything in your system except for the essentials, RAM one stick at a time, CPU, CPU Cooler, GPU (Try onboard if available first), HDD, and of course all the PSU connections. Then start adding stuff back and see where it errors out... or you can keep guessing.

Upgrading the PSU is always a good idea. You do not want to run your components underpowered.

The new PNY 9800GTX+'s (VCG98GTXPXPB) only have one 6pin although everything you read on all of the specs (newegg,, bestbuy, pny's website, etc...) say they have two, LIES. Tigerdirect does not have any power info on their site but their pic's do show only one connection. I just picked up another 9800gtx+ this evening. Was searching around to make sure I wasn't losing my mind.
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December 12, 2009 7:17:45 AM

They're sending me a fresh XP disc. There's a separate "resource CD" with all of the crap Dell installs on there. So I'm totally in the green. ^^

PCI slots are all empty. Tried without optical drive. RAM should be OK because I had 11 passes with memtest 86+ with zero errors. I basically just have the essentials, so I can't remove anything else besides that and the card. ;) 

I should have the CD by Tuesday so it's just a waiting game until then. If a fresh install doesn't work. Well then...this is gonna get interesting.
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December 14, 2009 8:27:39 AM

Change of plans: a friend hooked me up with win7 install disc, so I decided to try it out.

He suggested I install windows 7 with the new card in. I got another 0xF4 blue screen almost 100% through the install, immediately after the resolution changed from 800x600 to native 1440x900.

Anyone got any ideas? We've ruled out RAM, OS, Power supply, faulty gpu.

Oh, and windows 7 installed fine--absolutely no issues aside from the BSOD caused by the new graphics card. I'm using the old one again.
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December 14, 2009 12:17:16 PM

Signs point to bad GPU. What's making you think it isn't? I skimmed through this thread but couldn't find a reason.
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December 14, 2009 12:42:44 PM

I agree with skolpo. Because you ruled everything else out and the system works with the 7900, it has to be something wrong with the 9800 GTX+. The only other thing you could do is update the BIOS (if there is one out), since the motherboards sometimes have issues with hardware that is newer than the board.
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December 14, 2009 12:48:08 PM

Yeah, at this point I'd try an RMA. The worst you can do is they say no issue, but at this point you have too much evidence pointing to the contrary.
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December 23, 2009 11:23:51 PM

I've already tried swapping out for a new 9800 with no luck. However a Radeon 4890 with the new power supply runs flawlessly.
Best guess at this point is hardware incompatibility between the card and either my mobo or RAM.
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