ArtDu

[ArtDu]

My mouse on my Dell computer won't work,the cursor shows up but nothing happens?

 

[nhasian]

what happens if you test a different mouse?

 

[shashiatdell]

Hi,

My name is Shashi and I work for the Social Media and Community Team at Dell.

Before I go ahead and help you with the troubleshooting steps I would like to know few things mentioned below:
Is it a laptop or a desktop?
What is the system model?
Is it an usb or a wireless mouse?
Have you done any steps by your own to resolve the issue?

Please revert with the above details.

Thanks,
Shashi K