I have a problem with my wd ext hard drive

can anyone help me i have very important work on my ext hard drive but my my laptop wont read it its like its not there HELPPPPPPPPPPPPP
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More about problem hard drive
  1. Have you tried all the basic things , like unpluging the hdd and then pluging it back in , restarting your laptop. Is the external hdd usb or e-sata , if usb have you tried another usb port. Can you go into disk management in windows and see if it shows up there.
  2. its a western digital sata 500gb i have put it in to a probox smart family enclosure the box lights up but the drive does not appear on my laptop really worried i can her a faint sound coming from it but thats about it
  3. can anyone help me the above drive will not plug and play do i need drives its like the laptop is not reconising my drive i am a novice so please explain if you can in simple terms thanks
  4. inzone said:
    Have you tried all the basic things , like unpluging the hdd and then pluging it back in , restarting your laptop. Is the external hdd usb or e-sata , if usb have you tried another usb port. Can you go into disk management in windows and see if it shows up there.

    Hi hope you can help me a bit more the usb is not connecting to my laptop i dont know if the usb in the enclosure needs a driver but i cant get on to the site to download any the the box is a probox smart family enclosure for a sata the box flashes its just the usb dose not do anything can you advise if i can get it working i can copy my files ove on to my other drive Thanks
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