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Gigabyte h55m-ud2h problem

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June 7, 2010 3:55:09 AM

Hello, ive been having a problem with the usb on this board. Im not sure what to do. Is anyone having a problem with this board. Ill be on the computer and all of a sudden the keyboard and mouse go out even in the bios so its not windows. All usb features are enabled and its set to optimized. Im thinking it could be somthing with the printer its usb but that shouldnt turn the keyboard and mouse off. Alsol the keyboard and mouse goes out at the same exact time and then i have to restart the computer to get them back, and i hear the windows usb sound when they go off please help. Im not sure if its a bad board or what. Thank you
a c 135 V Motherboard
June 7, 2010 6:15:53 AM

Hello and welcome to the forums :) 
First,please post the complete system specs(also your keyboard and mouse model)
Second,try updating your BIOS and see if it helps
a c 112 V Motherboard
June 7, 2010 1:52:36 PM

You may have power saving features enabled
Make a custom Power Plan i use High Performance i experienced similiar problems at first until i adjusted the settings
Uninstall the extra apps that came on your mobo cd if you installed them you don't need them
As suggested update your bios to F8 for now its very stable
Avoid F9 until you sort your problems out
Related resources
June 7, 2010 2:13:39 PM

First off it cant be windows because it went off in the bios.

intel i3 530
gigabyte h55m ud2h
640gb 32mb cache western didigtal black
2gb kingston ddr3 1333 mhz ram
nzxt m59 case
ocz 550w fatality psu
sony dvd burner
i updated the bios already
a c 112 V Motherboard
June 7, 2010 2:26:15 PM

In bios go to power management
make sure power on by keyboard and mouse are disabled
let me know what the other settings are as well
June 7, 2010 2:34:59 PM

do you know the exact name of the setting?
June 7, 2010 2:47:33 PM

its already siabled i saw it. I disabled power on by ring. I think i disabled pne event wake up.

hcet support is enabled

usb store function is enabled

usb controllers enabled

usb legacy enabled
a c 112 V Motherboard
June 7, 2010 2:50:15 PM

Yes in Power Management Setup you'll have 11 user adjustable settings
They are there
Really though you should consult your Manual
it explains it much better then i can
the settings portrayed in the manual are the default settings and what i'm using
If your still having problems clear your cmos and start fresh again
June 7, 2010 3:00:36 PM

im gona call them i hav the motherboard out of the case on and im monitoring it to see if it shuts off. Im gonna call them see if i should put it back in the case or rma it.
a c 112 V Motherboard
June 7, 2010 3:04:01 PM

should be

ACPI Suspend Type - S3(STR)
ACPI LED -Enabled
Soft - Off -Instant-Off
PME Event Wake Up - Enabled
Power ON by Ring - Enabled
Resume by Alarm - Disabled
HPET Support - Enabled
HPET Mode - 32-bit

and the kb and mouse -disabled
June 7, 2010 3:10:52 PM

its been working since last night. im gonna call in 20 minutes i mean call gigabyte
a c 112 V Motherboard
June 7, 2010 3:14:13 PM

I know the frustration you're feeling on my first build the current one i'm using at the moment

the cpu was nfg
and so was the hdd which was easy
drove me crazy trying to pin point the problem to the cpu
a c 177 V Motherboard
June 7, 2010 3:59:34 PM

Quote:
Im thinking it could be somthing with the printer its usb but that shouldnt turn the keyboard and mouse off.

Indeed, it shouldn't, but it's entirely possible! The main thing that's predictable about GB USB problems is that they are completely unpredictable - any really strange peculiarity is a good candidate for an 'unhappy' USB device to be the culprit...

Here's what I would suggest:

In the 'sticky', read the section entitled USB Woes; then go 'one up' to the 'Boot Loops' section, follow the "to break a 'boot-loop'" procedure, and try running the thing for a while without the printer plugged in - see if your problems go away...
!