Getting a colored screen with stripes on HD5850

[greatone]

I got a new PC last week well everything went fine until i started to get random colored (blue, grey, white,etc) screens with vertical stripes. These screens happen when i am gaming, on the internet, watching a movie pretty much anything. When it happens i gotta turn off the PC and put it on again, now sometimes when i get the screen i turn off the PC and put it on and then i start getting no signal to monitor but once i turn off the PC once again for a few hours and put it back on it works fine again.

Its getting very annoying now actually, i know its not a hardware issue cause my friend who has a 5870 has the same problem, i think its a driver issue. Any suggestions on how to fix it?

Here are 2 pics of the freeze i get. The blue screen is just a zoomed up one.

My specs are

2.66Ghz Intel Core i7-920 8MB Cache Quad-Core
Cooler Master Hyper N520 RR-920-N520-GP CPU Fan/Heatsink
MSI X58 Pro-E (Intel X58, 3xPCI-E, 8-Ch Audio, LAN, 7xSATA2, 6xDDR3, 1394)
12GB (2GBx6) OCZ PC3 12800 DDR3 1600Mhz Memory
1TB 7200RPM 32MB Cache Serial ATA300 (Seagate)
22X LG SATA Lightscribe Dual Layer DVD±RW DVD-RAM
1GB ATI Radeon HD5850 GDDR5 PCI-E Dual-DVI (Sapphire)
Microsoft Windows 7 Home Premium 64bit
750watt Corsair CMPSU-750TX

 

[rodney_ws]

Are all components running at stock speeds? That'd be my first step. I have an ATI 5850 with Win7 Home Premium 64 bit and haven't experienced what you're showing in the pictures... not once... and I got the card the week it came out and have gamed on it every day since.

Just out of curiosity... what case you running?

 

[maxiim]

I have the 5850 also and this occurred twice while playing mw2 I have no idea why though. The only thing I have done thats not "stock" is the fanspeed at 40% when gaming.

 

[greatone]

Are all components running at stock speeds? That'd be my first step. I have an ATI 5850 with Win7 Home Premium 64 bit and haven't experienced what you're showing in the pictures... not once... and I got the card the week it came out and have gamed on it every day since.

Just out of curiosity... what case you running?

I have http://www.newegg.com/Product/Produ...cm_re=coolermaster_690-_-11-119-137-_-Product

Everything seemed like it was running fine, and all temps seemed fine. Btw what motherboard do you have?

 

[voj]

I have the same problem and there are lots of people witch such problem on many forums, for example the ati forum.

I have tried everything: changing clocks, fan rates, different drivers, disabling hdmi audio, disabing powerplay ....
Nothing really helped, some actions (like setting clock to 3d mode to avoid crashes during video playback) improved stability but the problem still persists

My config:

Motherboard: gigabyte ga-p55a-ud3 (bios F5)
CPU: intel core i5 (prime95 tested)
RAM: 2x2GB OCZ 1033Mhz (Memtest86+ tested)
Video Card: Sapphire Radeon HD 5770
PSU: OCZ modXtream 500W PRO
Monitor (connection used): 17" LCD SONY DVI
Hard drives: Samsung SpinPoint 750GB
Optical Drives: DVD-RW
Additional PCI cards: none
Number of fans present: 3 case fans

Operating System :
Video Card Drivers in Use: 9.11 (tried 9.10)
Motherboard Drivers Used: 9.1.1.1020

 

[aoichan0707]

I have this same problem with my XFX Radeon HD 4850. When outputting video through HDMI, I can get those screens just by opening a 2D application (i.e. Excel), or even opening the Computer folder. I always have to power down, and restart to make it go away.

I noticed when outputting through VGA, the problem hasn't returned. Not the greatest fix in the world, cause' I want to use HDMI for 1920*1080.

I have the current drivers for this card, and I'm running Win7 64bit Home Premium. The card is not overclocked, but I did increase the fan speed a little bit.

So...I'm at a loss as well. I hope they release some type of driver fix....

 

[anoa]

I believe I was getting what your second picture looks like. Mine wouldn't freeze though, those lines would just show up. I believe if I turned my monitor off then on it would disappear. I think my problem was a handshake issue.

I was using the Display Port on my 5870 and after that started happening I switched to a DVI-D cable. Hasn't happened since. Just today I got another Display Port cable. I'm thinking it was a bad cable.

 

[b-man]

Did anybody find some solution for this problem so far? My screen turns to grey/white stripes, exactly like on second screenshot greatone posted. It happens occassionally, mostly when I'm playing some game, especially if I minimize game (World of Tanks in this case) and while it is minimized I do video call with Skype, or start Teamviewer. Graphic card temperatures are really low (36 on idle) and it's quite new so overheating shouldn't be a problem. I also cleaned all ATI drivers with some tool in safe mode and installed clean AMD ATI graphic drivers and chipset drivers, but no help.
I have Samsung 23,6" monitor, and use 1920x1080 resolution on 60Hz and connect it to my card with DVI cable, Sapphire HD7770 gc, AMD Athlon X2 7750 BE processor, DDR2 2x2 GB and Corsair 500W PSU. I believe this PSU should be enough for this graphic card and it's not causing these troubles...

 

[b-man]

I found some interesting stuff here, probably could try something of that: http://www.ngohq.com/news/17176-workarounds-for-radeon-hd-5000-series-vertical-stripes-issue.html

 

[b-man]

One more thing, check what's the speed of your GC cooler when you play the games. It's around 20% by default in Catalyst drivers which can lead to these striped screen crashes. A lot of people use MSI Afterburner and also you can raise your cooler speeds manually in Catalyst. I use Sapphire Trixx since my card is of that brand, and normally set it up to 35-45% speed when I'm in games.

 

[Loput]

I don't know what the issue is but it happened to me this morning. I've had my pc for almost a year now and this is the first time it has happened to me.