Sign in with
Sign up | Sign in
Your question

My Western Ext Hard Drive Wont Work

Last response: in Storage
Share
October 30, 2011 7:19:46 AM

I have a sata wd green ext hard drive i have put it in to a new enclosure its a probox smart family the blue light is on but the drive is not being reconized on my laptop its windows 7 HELPPPPPPPPPPPPPPPPPPPPPPPP
a c 116 G Storage
October 31, 2011 1:10:22 AM

If this is a new drive, it should be NTFS formatted first.
a b G Storage
October 31, 2011 2:58:39 AM

Does a desktop computer recognize the drive in the BIOS when it is plugged into the computer?
Related resources
October 31, 2011 7:58:48 AM

Ubrales said:
If this is a new drive, it should be NTFS formatted first.

No its a drive i use to use on Vista it had a power failure i then my vista went tits up so i got a laptop with win 7 i then decided to try and get the info on to another drive bought an enclosure its a probox smart family but when pluged in it does not do anything except i can hear a faint noise from the drive and nothing else tried all the usb no sucess can you help.....its wd 500gb....i have been told to try it in a vista machine see if it works then i just need to get my images of the drive before it goes completley as i am a photographer.
a c 116 G Storage
October 31, 2011 11:41:44 AM

Do not use the defective drive. Instead, download Recuva from "http://www.piriform.com/recuva"

Now connect the defective drive to this computer as an external drive, and try to recover your pictures.

After you do so, backup your computer frequently and regularly.
October 31, 2011 2:37:27 PM

Ubrales said:
Do not use the defective drive. Instead, download Recuva from "http://www.piriform.com/recuva"

Now connect the defective drive to this computer as an external drive, and try to recover your pictures.

After you do so, backup your computer frequently and regularly.


If the drive isn't showing up this won't help to much at minimum the drive needs to show up in the device manager or management console for this program to be able to function. But it seems like that isn't the case for this Hard Drive.

One thing I would check is to see if that enclosure works with a known working drive. If it isn't then it could be an issue with the enclosure and not the drive, but then again it could be both but right now we can't be sure. Otherwise if the enclosure works then you have the issue of deciding how important that data is to you money wise because your last resort would be to use a Data Recover Specialist to get that data off the drive for you.

Western Digital has a list of specialists on its site -> http://support.wdc.com/recovery/index.asp?wdc_lang=en

I can't say I have ever needed to use one, but I think if worst come to worse then this may be your only option to recover some or all of your pictures. Its a hard way to learn but remember to invest in a Portable backup or backup drives for your most precious data.
!