Need a program to grab some data of my wd ext drive

Help i need a program that will let me get some data off my ext hard drive before it fails can anyone help me
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  1. Provide more details:
    - what are the symptoms: the disk is not seen by windows at all or at times?
    - is it in an usb enclosure ? (2.5 or 3.5" ?)

    no program might help you with a hardware failure
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