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Tom's Hardware > Forum > Graphics & Displays > AMD Radeon > Grey screen thin verticle lines with 5870?

Grey screen thin verticle lines with 5870?

Forum Graphics & Displays : AMD Radeon Grey screen thin verticle lines with 5870?

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Ive been having this issue only occasionally when playing MW2 and GTA4, the only games I'm playing currently using ATI 9.11 driver. The screen will flicker grey for a moment then stay that way and I cant do anything but reboot to clear it. This also happened with the 9.10 driver. Anyone else that have the 5800 series or earlier cards seeing this issue. It must be a video driver issue. I will go days without it happening as well. Im still using the Win 7 Beta release 7100. Not sure if that could be an issue either. I have my fan set at 45% manual with ATI Overdrive on. Thanks for any input or possible fixes.

------------------------------ I7 2600k @ 4.5 - 16GB DDR3 1600 - MSI Z68 MB - MSI 3GB GTX580- 128 GB M4 Crucial SSD - 1TB WD Backup/3TB External usb 3.0 backup - 300Gb Velociraptor Backup - XFI Sound - XFX 850W PS - 2560 x 1600 HP 30'IPS Panel - NZXT Phantom White Tower - Asus G73SW
Reply to soldier37
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Same problem here. Win7 x64 and Asus ATI 5850 and 9.11 drivers. Problem seems to occur more and more.

Reply to Anonymous

It has to be a ati driver issue, it happens about twice a week while playing mod warf 2 the only game I am playing now. Still researching this issue.

------------------------------ I7 2600k @ 4.5 - 16GB DDR3 1600 - MSI Z68 MB - MSI 3GB GTX580- 128 GB M4 Crucial SSD - 1TB WD Backup/3TB External usb 3.0 backup - 300Gb Velociraptor Backup - XFI Sound - XFX 850W PS - 2560 x 1600 HP 30'IPS Panel - NZXT Phantom White Tower - Asus G73SW
Reply to soldier37

Same here. XFX 5870 XXX edition, W7 pro 64 bit.

Under-clocking the card ended the problem for me...

Reply to j_chatelain

Rumor has it that it's a problem with power play? settings. Supposedly upping your 2D clock speeds can clear up the problems. All I had to do to fix the issue is take out my HIS 5850 and drop in a 4870.

http://forums.amd.com/game/message [...] erthread=y

http://forums.amd.com/game/message [...] erthread=y


Who else has this problem and Windows 7 64?

Reply to ibreakstuff

I have the same problem asus 5850 asus p7p55d corei5 same with cat9.11 cat 9.12 win7 64bit.

Reply to Finglor

cat 9.12 didn't fix mine so I RMAed the card. We'll see what happens when I get it back.

Reply to ibreakstuff

I had the same problem until I set my core and memory settings to anything other than stock timings with ATI Overdrive.

It appears that the relaxed memory settings do not drop to the levels they are supposed to with stock settings. My system hasn't had a single issue since I changed the GPU clock to 900 and the memory clock to 1250, which was a few weeks ago. I even gained a few FPS in the process.

I'm using Win 7 64bit with Cat 9.12 atm.

Message quoted 1 times
Message edited by bystander on 12-22-2009 at 12:35:22 AM
Reply to bystander

Quote :

Rumor has it that it's a problem with power play? settings. Supposedly upping your 2D clock speeds can clear up the problems. All I had to do to fix the issue is take out my HIS 5850 and drop in a 4870.

http://forums.amd.com/game/message [...] erthread=y

http://forums.amd.com/game/message [...] erthread=y


Who else has this problem and Windows 7 64?



This is very similar to my fix, but I didn't have to go to the 2D settings in the register to fix it. I just had to change my timings to anything other than stock, then it had no issues.

I believe the stock settings end up overheating the memory.


Message edited by bystander on 12-22-2009 at 12:40:46 AM
Reply to bystander

Hey Bystander what do you set your fan speed at with those settings?

------------------------------ I7 2600k @ 4.5 - 16GB DDR3 1600 - MSI Z68 MB - MSI 3GB GTX580- 128 GB M4 Crucial SSD - 1TB WD Backup/3TB External usb 3.0 backup - 300Gb Velociraptor Backup - XFI Sound - XFX 850W PS - 2560 x 1600 HP 30'IPS Panel - NZXT Phantom White Tower - Asus G73SW
Reply to soldier37

bystander wrote :

I had the same problem until I set my core and memory settings to anything other than stock timings with ATI Overdrive.

It appears that the relaxed memory settings do not drop to the levels they are supposed to with stock settings. My system hasn't had a single issue since I changed the GPU clock to 900 and the memory clock to 1250, which was a few weeks ago. I even gained a few FPS in the process.

I'm using Win 7 64bit with Cat 9.12 atm.



I did the exact same thing and it stopped all of my crashes. Running 9.12 @900/1250, Win7 64.

Reply to j_chatelain

soldier37 wrote :

Hey Bystander what do you set your fan speed at with those settings?



I let Overdrive deal with fan speeds. It seems to run between 20% while idle up to 31% under load, and I've seen it hit 34%.

So far, it's automated fan program has kept the processer below 71C, so I felt no need to adjust it.

Reply to bystander

Same issues here.
XFX 5850, ASUS P5Q Pro motherboard, win 7 64
And catalyst 9.12

All the suggested things I've found (bar a bios flash) I've tried.
Wondering if there is some residual driver left over somewhere and if a format & reinstall might be in order.

Reply to KnightReign

All the evidence I've seen from my personal experience has lead me to believe it's memory over heating.

If I'm playing an intensive GPU game for prolonged periods, I'd get the vertical line problem until I actually underclocked the memory by 50 (I might be able to go closer to stock, but haven't tried).

The previous fix helped a lot, as it cooled the memory while idle or in 2D mode, but if I stay in 3d mode for a while, it would eventually give me the problem after a while. After underclocking the memory to 1150, and overclocking the core to 900, I have never had the issue again. I still ended up with better than stock performance, as the memory speed has less impact on performance than the core overclock.

Reply to bystander

I had this problem with my XFX 5870 out of the box. Green thin and lines shows up even on desktop while nothing is running. I thought it was a hardware defect, so I sent it back for a replacement card.

Reply to luketmk

luketmk wrote :

I had this problem with my XFX 5870 out of the box. Green thin and lines shows up even on desktop while nothing is running. I thought it was a hardware defect, so I sent it back for a replacement card.



That probably was a defect. It doesn't fit the description of the problems they are having.

Reply to bystander

I was thinking it was overheating or overclocking as well but since I flashed my 5850's to a 5870 BIOS @ 850/1200 speeds I have not had the issue again (Win 7x64). Previously it would do the gray bar thing every time coming out of sleep and launching IE - but rarely in a game. As I pushed the memory higher the bars came back.

I did try dropping the memory speed 25 MHz and that seemed to help (before the flash). No one likes to drop speed down however....the 2D clock increase seems to fix it as well.

Clearly looks like a driver issue with Win 7 x64 and ATI playing with low power modes....

just my 2 cents....

Reply to vvhocare5

Still happening here.
Clean install of win 7 64bit.
Ran the hotfix from ATI.
Same issues. Nothing's over clocked and nothing is overheating. This is driving me bats. I didn't get this card to test my troubleshooting abilities.

If it ends up being something that wrecks the warrenty as a fix, such as a bios flash, XFX are getting this card back.

Reply to KnightReign

KnightReign wrote :

Still happening here.
Clean install of win 7 64bit.
Ran the hotfix from ATI.
Same issues. Nothing's over clocked and nothing is overheating. This is driving me bats. I didn't get this card to test my troubleshooting abilities.

If it ends up being something that wrecks the warrenty as a fix, such as a bios flash, XFX are getting this card back.



I totally agree with ya. I've ran the hot fix but still the crappy grey lines appear. Going to send them a message about the fail, if they don't fix it...... a 6870 in return :wahoo

Reply to Cakewalk

Really old thread. I'd suggest starting a new one. And that hotfix knight mentioned is nearly a year old now, so I'd recommend getting the newest drivers from amd.com .

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Reply to EXT64

This topic has been closed by Mousemonkey

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