Hello,
My wife has a Dell Inspiron 1525 (computer stats listed below) running Vista that after a recent Windows automatic Update session cannot connect to the internet via wireless or hard-wired connection.
The ethernet adapter is enabled, but when I tried "Diagnose" it says that the network adapter is not correctly configured to use the IP protocol. Under "status" both IPv4 & IPv6 are listed as "Not Connected" and the media states is listed as "Enabled." Under "properties" everything is checked for both adapters.
The wireless adapter gives me the same readings as the above ethernet adapter.
I have tried to disable and re-enable the adapters along with a router restart, but it did not help. I did an uninstall and reinstall then updated the drivers, then plugged in and did a router restart, didn't help. I even tried these in safe mode, but to no avail.
Any help to get her computer back online would be greatly appreciated!!
Thanks,
TC
Here is her "ipconfig /all" stats:
Host Name.........................: Monit-PC
Primary Dns Suffix..............:
Node Type.........................: Hybrid
IP Routing Enabled............: No
WINS Proxy Enabled..........: No
(yep, that's all of it!)
Her computer stats along with what updates were installed are:
Dell Inspiron 1525
Vista Home Basic (6.0.6002)
32-bit
Intel Pentium Dual CPU T2330 1.6 GHz
2Gb RAM
Dell Motherboard OPT113
Ethernet Adapter:
Marvell Yukon 88E8040 PCI-E fast Ethernet Controller
Wireless card: Dell Wireless 1390 WLAN Mini-Card
Update Session included:
KB973687 ("to prevent applications from sending too many HTTP requests...)
KB976098 & KB976470 both for time and date issues
KB973688 Microsoft XML Core Services 4.0 Service Pack 2 (says it cannot be uninstalled)
My wife has a Dell Inspiron 1525 (computer stats listed below) running Vista that after a recent Windows automatic Update session cannot connect to the internet via wireless or hard-wired connection.
The ethernet adapter is enabled, but when I tried "Diagnose" it says that the network adapter is not correctly configured to use the IP protocol. Under "status" both IPv4 & IPv6 are listed as "Not Connected" and the media states is listed as "Enabled." Under "properties" everything is checked for both adapters.
The wireless adapter gives me the same readings as the above ethernet adapter.
I have tried to disable and re-enable the adapters along with a router restart, but it did not help. I did an uninstall and reinstall then updated the drivers, then plugged in and did a router restart, didn't help. I even tried these in safe mode, but to no avail.
Any help to get her computer back online would be greatly appreciated!!
Thanks,
TC
Here is her "ipconfig /all" stats:
Host Name.........................: Monit-PC
Primary Dns Suffix..............:
Node Type.........................: Hybrid
IP Routing Enabled............: No
WINS Proxy Enabled..........: No
(yep, that's all of it!)
Her computer stats along with what updates were installed are:
Dell Inspiron 1525
Vista Home Basic (6.0.6002)
32-bit
Intel Pentium Dual CPU T2330 1.6 GHz
2Gb RAM
Dell Motherboard OPT113
Ethernet Adapter:
Marvell Yukon 88E8040 PCI-E fast Ethernet Controller
Wireless card: Dell Wireless 1390 WLAN Mini-Card
Update Session included:
KB973687 ("to prevent applications from sending too many HTTP requests...)
KB976098 & KB976470 both for time and date issues
KB973688 Microsoft XML Core Services 4.0 Service Pack 2 (says it cannot be uninstalled)