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Toshiba laptop satellite a665 cd/dvd not working

Last response: in Storage
November 8, 2011 4:35:28 PM

Hello, toshiba laptop satellite a665 cd/dvd not visible and not working
a b D Laptop
a c 311 G Storage
November 8, 2011 4:57:13 PM

1) Was it visible and working before?
2) Does "Not visible" include in the BIOS (do you need help with that?)
3) Know that the majority of unusable cd/dvd drive issues turn out to be either improperly seated cables / connections or dead drives. Can you easily remove and reseat it?
4) How recently and where did you buy it; is it still under warranty?