What firmware is this EventID 12 referring to?
Last response: in Motherboards
My Laptop: Win7 64-bit (clean install) on a Dell XPS1710
When using sleep mode, I'm getting event id 12, source 'HAL' errors. Specifically "The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system."
This describes what the issue is: http://www.eventid.net/display.asp?e...ce=HAL&phase=1
My question is this: How do I determine what the "platform firmware" is, so I can get new firmware. Is it the BIOS? The Intel chipset? Other?
When using sleep mode, I'm getting event id 12, source 'HAL' errors. Specifically "The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system."
This describes what the issue is: http://www.eventid.net/display.asp?e...ce=HAL&phase=1
My question is this: How do I determine what the "platform firmware" is, so I can get new firmware. Is it the BIOS? The Intel chipset? Other?
More about : firmware eventid referring
Best solution
This document was a little deeper in the eventID database - it says you likely need a BIOS update from the system manufacturer. Try Dell's site here, to find any updates available for your model.
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