I have an external hard drive made by RetailPlus with a 500GB Western Digital hard drive in it. I've tried it on 3 different pcs and each time it shows up in device manager but not in My Computer. Also none of the pcs would shut down until I unplugged the usb cord from the hard drive. I also took the hard drive out of the enclosure and plugged it into an external sata port on my friends pc and windows wouldn't startup until I took it out of the port, then once I plugged it back in while in windows it didnt show up anywhere. I tried a second time in windows through the ext sata port and received a BSOD. Thank you.
Does the drive spin up or sound like it is trying to?
Did you drop it?
Is the model number WD5000AAKS?
If you install the drive's PM2 jumper (Power Up In Standby, PUIS), can you see it then? If so, then this would suggest that the drive most probably has an internal fault. If the drive is still not visible, does Windows still hang or does it respond differently now?
The drive is my friends so im not sure if its been dropped. Im not sure about the model #. It's from an external enclosure made by RetailPlus. I'm going to try the jumper next time I go see my friend and I'll listen to see if it spins up too. Thank you for your help.