W XP reinstall: will not accept original key code

Hello, I am reinstalling Windows XP on the same ASUS Z7100 laptop it originally came with. I am using the code from the original disk envelope. Ain't working -- help!!
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  1. Best answer
    isn't the product key printed on the bottom of the laptop? if you have further difficulty please contact microsoft for assistance with your product key.
  2. Actually that was what worked -- BUT only with Caps Lock turned ON. Then for the next disk to work it wanted the code from the envelope -- with Caps Lock turned OFF. My first reinstall, so I learned a bit. Thanks!
  3. Best answer selected by DrawMeDotCom.
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