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MY Burner will not burn a DVD (DRW-24B1ST/BLK/B/AS)

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November 19, 2011 3:41:14 PM

I can not get my DRW-24B1ST/BLK/B/AS drive to burn DVD.

I have tired DVD-R and DVD+R, and non are working.

The drive can not detect the dvd discs in the drives and it will just open up the tray and shoot me a message, "Please load Disc."



I tried: Nero 9, Nero 10 and Roxio 10; non of thses will make a DVD for me.


my firm ware is the 1.4v or 1.04v.




any idea?




-mr.Toe
a c 184 G Storage
November 19, 2011 10:22:47 PM

Is this a new install?
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November 19, 2011 11:45:10 PM

Installed since oct 10'. Burned many disc before this time around.
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a c 184 G Storage
November 20, 2011 5:54:57 AM

Uninstall from device manager then reboot!
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November 21, 2011 1:14:36 AM

I uninstalled from device manager. Rebooted the system. Powered on and waited for driver to install. Tried it to burn the DVD using both DVD-r and DVD+r. Nothing still. Disc tray says it is empty...
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a b G Storage
November 21, 2011 1:47:08 AM

could be dirt on lens try a little bit of compressed air
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November 21, 2011 3:09:10 PM

^ if dirt was te case then the eR wouldn't read any disc at all. I can read disc that are already have data on it(DVD and cd disc)

Thanks for the idea but I'm going to rule out the dirty eye factor.
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