volume control windows xp problems

I am using my Dell inspiron 6000 to download weatherfax information from my Icom 710 SSB radio. The problem is that the volume control slider in windows XP keeps dropping from maximum to minimum, and then my weatherfax signal deteriorates. What is the problem and how do I solve it. The weatherfax software is provided by Mscan Meteo who do not seem to be able to solve the problem.
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More about volume control windows problems
  1. You seem to have more than information modifying your sound mixer settings, instead of just delivering a broadcast. This has to do with your software providers not with XP. The signal has to do with your ISP speed or whatever method you receive the broadcast. Usually slow network speed or streaming failure.
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