Windows Home & Student 2010

I installed a trial copy of the above and my internet connection has broken. Nothing wrong with modem or service (had hour long chat with BT techies who say i need some klnd of addition to my software)
Anyone else had this problem and how did you over come it? My current system is Windows XP
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More about windows home student 2010
  1. the internet connection stopped working after you installed Microsoft Office Home and Student 2010? try doing a system restore to an earlier date when it was working.

    Here are detailed step by step instructions with pictures:

    How Do I Use the Windows System Restore Utility?
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