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SONY CDRWDVD CRX88QA

Last response: in Windows XP
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Hello, my laptop have the SONY CDRWDVD CRX88QA cd dvd drive. I can write cd's, play cd's, play dvd's yet I can't write dvd's. Do I need certain programs for this? Seriously need help. And also does direct x also involve in writing of dvd? Dvd write says insert disk into drive yet there is a disk using a baseline 16x dvd-r.

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