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Screen turning purple

Last response: in Graphics & Displays
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December 15, 2009 7:09:06 AM

Ok so I just built a brand new pc and for some reason my screen keeps turning purple/pinkish red. It doesn't seem to be driver related because it happened once when I was installing windows 7.(during the load screen with the white bar). It turns back to normal and then does it again randomly.


The computer has athlon 2 x4 with the following:

Motherboard:
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Graphics Card:
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Power Supply:
http://www.newegg.com/Product/Product.aspx?Item=N82E168...


Monitor:
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

I have to use the adapter to get a dsub connector. I have 2 of those monitors and I'm getting this problem on both of them so i know its not the monitors. I rechecked all the connectors already, could the card be bad?

More about : screen turning purple

a c 189 U Graphics card
a b C Monitor
December 15, 2009 8:51:34 AM

Yes, probably your card is defective...
Have u connected your card with the power cable from PSU?
December 15, 2009 4:29:01 PM

I pulled the card out and it looked like it fried.
Some of the caps looked literally burnt.

How could that happen so fast? The card was only used for maybe 2 hours and that was just installing windows. The card is big and took up a pci slot as well with its fan, but I had a wifi card underneath it, they weren't touching but were close. (maybe an inch and a half apart.(estimate).

The card did the purple thing the first time I cut the computer on. So I think it may have just been a dud from the start.
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a c 189 U Graphics card
a b C Monitor
December 15, 2009 6:02:01 PM

Okay, it's fried...
Still on warranty? RMA it...
Whether your motherboard fried too? on the pins??
December 15, 2009 6:31:53 PM

What pins are you talking about?
I booted the computer with the onboard graphics and it works fine.
a c 189 U Graphics card
a b C Monitor
December 16, 2009 1:14:26 AM

the caps that u mentioned before....
it's burnt,right?
then rma it...
make sure that your pcie-slot on your motherboard is not harmed.
December 16, 2009 3:47:00 AM

I returned the card to newegg today. I hope I get the new one quick... this was supposed to be a Christmas present.

I looked at the motherboard and the pci-e slot looks fine as well as everything around it. I booted the computer with the onboard 4200 gpu and it runs really well, so I think everything else is still fine, I guess I wont know if the slot is ok until I get the new card.

I'm more worried now about what could have happened. Not really much you can screw up on a GPU install, put the card in, secure, and then put in the power connector. I know I put the right connector in it because it said PCI-E.

Hopefully just a dud card.
a c 189 U Graphics card
a b C Monitor
December 16, 2009 6:16:29 AM

I hope it's just bad card...
!