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Please help me install MS Fax services

Last response: in Windows XP
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June 28, 2012 5:01:53 PM


> When I try to add Fax Services as an XP Home SP 2 windows component in the
> add/remove control panel, I get a prompt for file fxsapi.dll. I can see the
> file in C:\Windows\Service Pack Files\i386 but this setup routine says it
> can't find it even when I point it to it. After I hit retry many times I try
> the other solution it asks for- which is to insert the windows xp home
> service pack 2 CD-ROM. I do that and it says it can't find the file on the
> CD either.
>
> I've also tried removing MSN and it says it can't find certain files to
> remove MSN either. What is corrupted? Service Pack 2? I have 3 other XP
> computers and never had this problem before.
>
> When I point it to C:\windows\system32\ , I receive the same copy error box
> which says "Setup cannot copy the file fxsapi.dll"
>
> "Ensure the location specified below is correct, or change it and insert
> "Windows XP Home Edition Service Pack 2 CD" in the drive you specify"- so I
> put in the CD and it still can't read the file which is on the CD as plain
> as day. ;(
>
> Copy files from:
> "C:\Windows\system32\"
>
> And my choices are "Retry" "Cancel" or "Browse" {I see the file fxsapi.dll
> in that system32 folder, yet it won't copy it for some reason when I keep
> hitting "Retry" )
>
> When I do a search, I have 4 occurances of fxsapi.dll:
> a. C:\Windows\system32\fxsapi.dll
> b. C:\Windows\LastGood\system32\fxsapi.dll
> c. C:\Windows\ServicePackFiles\i386\fxsapi.dll
> d C:\Windows\\system32\dllcache\fxsapi.dll
>
> I point the copy error box to each of these 4 fxsapi.dll files and it still
> says it can't copy them.
>
> I have a folder called C:\Windows\Software Distribution with 6 sub-folders
> in it but no instance of fxsapi.dll in any of the 6 sub-folders

More about : install fax services

July 6, 2012 3:08:12 PM

Antena01 said:
> When I try to add Fax Services as an XP Home SP 2 windows component in the
> add/remove control panel, I get a prompt for file fxsapi.dll. I can see the
> file in C:\Windows\Service Pack Files\i386 but this setup routine says it
> can't find it even when I point it to it. After I hit retry many times I try
> the other solution it asks for- which is to insert the windows xp home
> service pack 2 CD-ROM. I do that and it says it can't find the file on the
> CD either.
>
> I've also tried removing MSN and it says it can't find certain files to
> remove MSN either. What is corrupted? Service Pack 2? I have 3 other XP
> computers and never had this problem before.
>
> When I point it to C:\windows\system32\ , I receive the same copy error box
> which says "Setup cannot copy the file fxsapi.dll"
>
> "Ensure the location specified below is correct, or change it and insert
> "Windows XP Home Edition Service Pack 2 CD" in the drive you specify"- so I
> put in the CD and it still can't read the file which is on the CD as plain
> as day. ;(
>
> Copy files from:
> "C:\Windows\system32\"
>
> And my choices are "Retry" "Cancel" or "Browse" {I see the file fxsapi.dll
> in that system32 folder, yet it won't copy it for some reason when I keep
> hitting "Retry" )
>
> When I do a search, I have 4 occurances of fxsapi.dll:
> a. C:\Windows\system32\fxsapi.dll
> b. C:\Windows\LastGood\system32\fxsapi.dll
> c. C:\Windows\ServicePackFiles\i386\fxsapi.dll
> d C:\Windows\\system32\dllcache\fxsapi.dll
>
> I point the copy error box to each of these 4 fxsapi.dll files and it still
> says it can't copy them.
>
> I have a folder called C:\Windows\Software Distribution with 6 sub-folders
> in it but no instance of fxsapi.dll in any of the 6 sub-folders

SP2 is passe - Why are you still on it ?
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