500 GB Seagate external hard drive problem

jsmakkar

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Sep 1, 2011
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You said External HDD not opening.
1. Is it a new HDD
2. If it is not new, was it working fine before
3. Did anything change on your PC
4. Is it being recognized in your PC as a drive
5. If it is recognized, are you double clicking and it is not opening up

Please provide some more information - thanks!
 

jsmakkar

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Sep 1, 2011
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You said it is not being recognized in your PC.
Lets try this:
Connect your External Drive to your PC
Right click on Computer >> Manage >> Disk Management
Does your drive appear here with a letter assigned to it (like D: or E: and so on) or does it appear just as Disk 1 or Disk 2 etc. If no letter is assigned, right click on drive and assign a letter to your drive.
 

moidcher

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Aug 15, 2012
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Did you get the solution for your Seagate external hard disc not detecting by your computor ?

I have the same problem facing, please share me if your have solution by sending my email: folitest@eim.ae