500 GB Seagate external hard drive problem

my hard drive not opening...............
12 answers Last reply
More about seagate external hard drive problem
  1. my hard drive not opening...............
  2. You said External HDD not opening.
    1. Is it a new HDD
    2. If it is not new, was it working fine before
    3. Did anything change on your PC
    4. Is it being recognized in your PC as a drive
    5. If it is recognized, are you double clicking and it is not opening up

    Please provide some more information - thanks!
  3. 1. no
    2. yes working fine before
    3.no
    4. no
    5. no
  4. You said it is not being recognized in your PC.
    Lets try this:
    Connect your External Drive to your PC
    Right click on Computer >> Manage >> Disk Management
    Does your drive appear here with a letter assigned to it (like D: or E: and so on) or does it appear just as Disk 1 or Disk 2 etc. If no letter is assigned, right click on drive and assign a letter to your drive.
  5. not appear in disk management
  6. Alright - can you plz try connecting this external HDD to some other PC and see if you are able to open that.
  7. i have already connected to other pc but not able to recognised.
  8. I think this Seagate Troubleshooting would need to be followed
    http://www.seagate.com/www/en-us/support/troubleshooting_assistance/
  9. ok thanks
  10. jsmakkar said:
    I think this Seagate Troubleshooting would need to be followed
    http://www.seagate.com/www/en-us/support/troubleshooting_assistance/


    Did you get the solution for your Seagate external hard disc not detecting by your computor ?

    I have the same problem facing, please share me if your have solution by sending my email: folitest@eim.ae
  11. same problem . any one with solution.
  12. smageto said:
    same problem . any one with solution.

    sorted I have the same issue, and ned help
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