How to fix your sound card problem acer aspire one

my acer aspire one is having sound problems, crashing when any sound is produced and making robotic noises.. any advice on how i could possibly fix this problem?
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More about sound card problem acer aspire
  1. when did this start happening? did you recently install or remove any software or hardware?
  2. its been doing it for a while now since I set it to factory settings about 6 months ago
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