Broadband conection problem - after connection on internet or during update

Im using
Win XP+SP3
Eset smart sequrity 4.0.467.0
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Broadband conection problem - after connection on internet or during update process, cannot disconnect or connect a broadband connection, the window of the connection closes by it self (very fast), I tried to access from control panel - network connections bu still it is the same, during this the connection stays connected but no transfer is going in or out (UL/DL), tried some issues from net in different forums but nothing!!!
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