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SMART PREDICTS FAILURE, BUT WD'S DATA LIFEGARD SAYS HDD FINE

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November 29, 2011 7:26:20 AM

I bought an Acer Aspire 8942G laptop on 26-03-2010 with a
Intel Core i7 cpu; Q 720 @ 1,60GHz 1,60GHz
RAM: 6 GB;
64 bit operating system with
HDD: WDC WD6400BEVT-22A0RT0; CAPACITY: 640GB
Windows 7 home premium.

Smart is giving me a warning message that my HDD is about to fail, but I downloaded WD's Data Lifegard and did the extended test which passed the hdd. What am I to make of this? Is it going to fail or not, if not how do I get smart to stop warning me?
November 29, 2011 10:05:00 AM

Use a tool like HD Tune, and check the Health tab to see the individual smart attributes, and which of them have crossed the threshold.
November 29, 2011 12:55:58 PM

Thank you for taking the time to respond.
HD tune : quick error scan = normal, but health failed on reallocated sector count with a value of 134 [current]; 134 [ worst]; 140 [ threshold]; 521 [ data]; failure [ status]
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November 29, 2011 1:14:51 PM

That doesn't look good - your disk has 521 bad sectors, and it came with only 140 spare sectors.

I'm afraid you're looking at replacing your HDD.

First things first, ensure you've a backup of your critical files, and if possible also take a backup of Windows to an external drive.
November 29, 2011 1:22:11 PM

Thanks again, I have done the system disc, system image and a back up to an external drive already. So I will be off to the computer shop then. Thanks for the advise.
November 29, 2011 1:34:09 PM

You're welcome.

A suggestion - hard disk prices have shot up recently due to flooding in Thailand. I'd suggest you do a bit of online research & price comparison to try and find the best deal.

Western Digital is hardest hit, so you might find their prices have increased the most.
a b G Storage
November 29, 2011 2:00:05 PM

SSDs re more attractive with the price increases in HDDs.
!