Generally, Newegg + UPS is a great combination! So is Newegg + Fedex!
Yes, you bear the cost to ship back to Newegg even if the part arrives DOA.
Just for info, my EVGA Classified SLI board package was shipped from EVGA with very little side protection, via UPS. Fortunately, the board is well protected within its own package. The board package was slanted in the cardboard shipping carton because it would not fit any other way without the use of an exceptionally large shipping carton. It installed fine.
… Yes, you bear the cost to ship back to Newegg even if the part arrives DOA…
Thank you for responding to this customer’s inquiry. Although it is true that we do not offer an option on the site for customers to acquire a prepaid shipping label for RMAs, a customer can simply contact customer service to have one emailed to them for defective items.
Should any other questions or concerns arise, simply PM us!