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Why does my computer say access denied

Last response: in Windows XP
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July 8, 2012 1:19:05 AM

Hello,
I am trying to update through Microsoft I currently have service pack 2 and when I try to go to service pack 3 it goes all the way through and then says "access denied" and shuts it off and uninstalls updates??

More about : computer access denied

July 8, 2012 1:50:19 AM

are you using a admin account to install the SP3?
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July 15, 2012 3:22:01 PM

yes I am the admin
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