Workstation service linked to slow startup

VJTB

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Nov 30, 2008
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A Compaq TC4400 has recently been given to me with the task of checking it for viruses because it is acting really "slow".

Upon numerous virus and malware scans, I did find a couple pieces of malware but they have been removed. I have removed malware, checked the hard drive using seatools, ran memtest86, deleted temporary internet files, and defragmented. There still remains a very noticeable hard freeze upon boot up after a few programs are loaded in the system tray.

After these few are loaded, the system no long responds to anything but ctrl alt delete for around 60-90 seconds. At that point the rest of the programs load in and the system seems to run ok from that point. Through msconfig, I have pinpointed the offending service. When everything else except Workstation service is loaded, the computer boots normally. When workstation is added, there is the 60-90sec delay.

The person works at an office and may need shared printers/network drives. Does anyone have any advice about digging deeper into this issue or finding a solution that will allow workstation service to remain enabled but not cause the huge freeze at bootup?
 
Solution


Enable boot log for startup. You may also want to look at startup and eliminate what you do not need loaded immediately.
http://www.watchingthenet.com/how-to-enable-boot-logging-for-fixing-startup-problems-in-windows.html
 
Solution

VJTB

Distinguished
Nov 30, 2008
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Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Service Pack 3 7 9 2012 20:19:04.375
Loaded driver \WINDOWS\system32\ntoskrnl.exe
Loaded driver \WINDOWS\system32\hal.dll
Loaded driver \WINDOWS\system32\KDCOM.DLL
Loaded driver \WINDOWS\system32\BOOTVID.dll
Loaded driver ACPI.sys
Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver ohci1394.sys
Loaded driver \WINDOWS\system32\DRIVERS\1394BUS.SYS
Loaded driver compbatt.sys
Loaded driver \WINDOWS\system32\DRIVERS\BATTC.SYS
Loaded driver pciide.sys
Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
Loaded driver intelide.sys
Loaded driver viaide.sys
Loaded driver aliide.sys
Loaded driver pcmcia.sys
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver ACPIEC.sys
Loaded driver \WINDOWS\system32\DRIVERS\OPRGHDLR.SYS
Loaded driver PartMgr.sys
Loaded driver VolSnap.sys
Loaded driver atapi.sys
Loaded driver iaStor.sys
Loaded driver disk.sys
Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Loaded driver fltmgr.sys
Loaded driver sr.sys
Loaded driver MpFilter.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver Mup.sys
Loaded driver hpdskflt.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunmp.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\ialmnt5.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\b57xp32.sys
Loaded driver \SystemRoot\system32\DRIVERS\w39n51.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\drivers\tifm21.sys
Loaded driver \SystemRoot\system32\DRIVERS\sdbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\gtipci21.sys
Loaded driver \SystemRoot\system32\DRIVERS\smcirda.sys
Loaded driver \SystemRoot\system32\DRIVERS\irenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\parport.sys
Loaded driver \SystemRoot\system32\DRIVERS\serial.sys
Loaded driver \SystemRoot\system32\DRIVERS\wacomisdpen.sys
Loaded driver \SystemRoot\system32\DRIVERS\IFXTPM.SYS
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\system32\DRIVERS\L8042Kbd.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\Accelerometer.sys
Loaded driver \SystemRoot\system32\DRIVERS\cpqbttn.sys
Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\btkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasirda.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys
Loaded driver \SystemRoot\system32\DRIVERS\psched.sys
Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys
Loaded driver \SystemRoot\system32\DRIVERS\pctnullport.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpdr.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\update.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\NWADIenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\ADIHdAud.sys
Loaded driver \SystemRoot\system32\drivers\AEAudio.sys
Loaded driver \SystemRoot\system32\DRIVERS\AGRSM.sys
Loaded driver \SystemRoot\System32\Drivers\Modem.SYS
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
Loaded driver \SystemRoot\System32\drivers\psd.sys
Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS
Did not load driver \SystemRoot\system32\DRIVERS\cdrom.sys
Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys
Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\tcpip6.sys
Loaded driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\system32\drivers\ip6fw.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\eabfiltr.sys
Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
Did not load driver \SystemRoot\system32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Did not load driver \SystemRoot\system32\DRIVERS\imapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ATSwpDrv.sys
Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver MpFilter.SYS
Loaded driver \SystemRoot\system32\DRIVERS\irda.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwlnkipx.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwlnknb.sys
Loaded driver \SystemRoot\system32\DRIVERS\elagopro.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwrdr.sys
Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwlnkspx.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\cpqdfw.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\cqcpu.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\cq_mem.sys
Loaded driver \SystemRoot\system32\DRIVERS\elaunidr.sys
Loaded driver \SystemRoot\System32\Drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\srv.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\mqac.sys
Did not load driver \SystemRoot\system32\DRIVERS\nwlnkspx.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\RMCast.sys
Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver
Did not load driver \SystemRoot\system32\drivers\ip6fw.sys
Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
Loaded driver \SystemRoot\system32\drivers\splitter.sys
Loaded driver \SystemRoot\system32\drivers\aec.sys
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
 

VJTB

Distinguished
Nov 30, 2008
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18,640
Scanning now, what was in the log that made you think something is still on here?

I've already scanned with Avira, Kaspersky, BitDefender, Malwarebytes, and Superantispyware.
 

VJTB

Distinguished
Nov 30, 2008
56
0
18,640
Never was able to find out what was causing the workstation service to have this issue and she wanted it back badly. Gave her fair warning that I was not sure what was causing it, but I've ran everything I know, that there could still be something malicious but highly stealthy on it. Also told her it could be some other issue I am not aware of.
Thanks for the help though.