I am getting "a disk read error occurred
Press Ctrl+Alt+Del to restart"
When I do, I just come back to the same screen. This is a Dell Studio (1555?) laptop runnings Windows XP. It was running fine yesterday, and just started this when i booted this morning.
I have not added any hardware, software or updates. All I have done today is try several times to Ctrl+Alt+Del, remove the laptop baterry and reinstall, and went into Boot Options (F12), Enter Setup and Selected F9 (Setup Defaults). No luck.
I am unable to boot in safe mode to run chkdsk. Is there another way to do this?
Any other thoughts? Step-by-step guidance?
I have run Ubuntu from a live cd and from the flash drive - I just can't seem to mount the drive and see anything (and maybe that's the answer... I won't be able to...)
I did not want to actually install it, b/c I don't want to change anything on the hard drive, in hopes that I may still be able to get my files off.
And it gets better...
I don't actually have a Windows disk (don't think they ever sent one with the laptop, and the recovery console thingy never worked right either - I know this b/c I had an almost devastating virus, and issues trying to get 'back to good' once before...)...
anyways.... my primary goal is to try to save the files, then I have no issues just replacing the hard drive as necessary...
I am running the Dell diagnostic tool from setup, to see if it yields any relevant info.