USB Port trouble

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

This sounds like an issue specific to the modem; do your other USB devices
function without trouble?

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"Carlos Marquez" <anonymous@discussions.microsoft.com> wrote in message
news:249a01c4a4cf$ca39aee0$a501280a@phx.gbl...
>I have a client with a new machine with a P4 3.2 and
> supporting motherboard, ATI RADEON 9600 XT video card and
> various other bits and bobs. It is running a XP home
> installatin with Service Pack 1. An external modem has
> been attached via a usb port. When the modem is not
> attached and the computer is started up, no problem once
> connecting the modem and all work well. However, when
> the computer is restarted with the modem attached, the
> modem cannot function. Having gone to the diagnostic
> section of the modem property window reports the USB port
> cannot be used as it is locked/in use by another program.
>
> Unplug the modem and reboot, plug in again and all works
> just fine.
>
> Has anyone got any help on this?
>
> Regards
> Carlos MArquez