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Windows xp does not detect incoming telephone calls

Last response: in Windows XP
July 13, 2012 6:18:24 PM

My computer does not answer incoming phone calls. I have tried with the fax console set to receive faxes and used both auto and manual settings.
The modem is a Motorola SM56 speakerphone. It dials out and will send outgoing faxes.
I have previously had this modem receiving OK under WIndows XP Pro which I an still currently using so it is possible that the modem has developed a fault.
I would welcome any suggestions as to what I might try.

More about : windows detect incoming telephone calls

July 23, 2012 7:22:12 PM

it is possible that the modem is failing. especially if it was working before without issue.
July 24, 2012 12:27:08 PM

Thanks for your reply. I formed the same opinion and ordered a new modem a few days ago. It arrived this morning, a US Robotics one. It is now installed and my computer once again answers incoming calls.
Thanks again.