Folder properties and sharing inaccessible - XP Pro, SP2

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

I am running XP Pro on an Athlon 1900 computer, just updated to SP2 with no
problems except this one as far as I can tell. I am also running Norton
Antivirus, Norton Internet Security, Norton Personal Firewall.

I have seen some earlier posts re this folder properties problem, and tried
Kelly's Tweaks, to no avail.

Since installing SP2, right clicking on a folder and then mousing to
"Sharing and security" or "Properties" does not do anything in the pop-up
window (all other actions like "Explore" etc. work fine).

This is a major problem for me as I need to share some folders on my home
business network between computers.

Has anyone found a solution yet?

Thanks

Alan

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

Bobby:

Your suggestion of booting into safe mode worked in part. In safe mode, I
could see folder properties, and see and change properties such as sharing
etc.

Once I rebooted out of safe mode, the folders seemed to retain the
properties I had set, but once again I could not see the properties or
change them when I right-clicked on the folder.

I turned off but did not install Norton, with no difference (uninstalling is
a real pain as I am running on downloaded upgrades, and this becomes a
problem reloading as opposed to reloading of a CD). I may have mislead you
about the problem a little - this has nothing to do with the network other
than that I want to share the folders over the network - this problem is
confined to the local computer that I upgraded with SP2. The shared folders
are visible over the network.

Thanks for this work-around - I hope MSFT fixes it soon.
Alan



""Bobby Mikkelson {MSFT}"" <bobbymi@online.microsoft.com> wrote in message
news:fjEK9YypEHA.3356@cpmsftngxa06.phx.gbl...
> Hello Allen,
> I think the issue with working within the network is related to firewall
> issues. Try booting into Safe Mode with Network support and then access
> the
> folders. This will most likely resolve the issue. What I've seen
> throughout
> the SP2 release is that Norton Firewall closes down ports for the Local
> Network. Temporarily uninstall Norton Firewall and then boot back into
> Normal Mode, if you no longer have the issue is dealing with Norton
> Personal Firewall. If that is the case you can contact Norton's Support
> group for assistance on finding out what settings need to be adjusted. In
> addition; Zone Alarm will most likely cause issues and may need to be
> removed. Also, if you plan to use third party firewall software you might
> want to make sure to disable the Windows XP Firewall.
> Hope this helps
> Thank You
>
> Bobby Mikkelson MCSE,MCP
> Microsoft Consumer Support Engineer
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> Please do not send email directly to this alias. This alias is for
> newsgroup purposes only.
>
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> | From: "AK" <a.kolnik@remove-to-eliminate-spam.verizon.net>
> | Subject: Folder properties and sharing inaccessible - XP Pro, SP2
> | Date: Wed, 29 Sep 2004 13:19:34 -0400
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> |
> | I am running XP Pro on an Athlon 1900 computer, just updated to SP2 with
> no
> | problems except this one as far as I can tell. I am also running Norton
> | Antivirus, Norton Internet Security, Norton Personal Firewall.
> |
> | I have seen some earlier posts re this folder properties problem, and
> tried
> | Kelly's Tweaks, to no avail.
> |
> | Since installing SP2, right clicking on a folder and then mousing to
> | "Sharing and security" or "Properties" does not do anything in the
> pop-up
> | window (all other actions like "Explore" etc. work fine).
> |
> | This is a major problem for me as I need to share some folders on my
> home
> | business network between computers.
> |
> | Has anyone found a solution yet?
> |
> | Thanks
> |
> | Alan
> |
> |
> |
> |
>