My wd hard disk is not working

Hello,
my wd 500gb hard drive is not working. i gave to recover my data, but they said it is impossible
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  1. sera shah said:
    Hello,
    my wd 500gb hard drive is not working. i gave to recover my data, but they said it is impossible


    Who is "they" and what is the specific problem ? Is this the boot drive, external USB drive, or what ? Is the drive not recognized in Windows, or it is recognized and you cannot boot, or access the files ?
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