Hey guys,
I just built four new PCs for one of my companies. All of the PC's were working just fine. However, yesterday was a different story.
I ended up installing Windows 7 Ultimate on two of the rigs, and W7 Professional on the other two. After that the rigs sat until yesterday (holidays). Everything was running smoothly. I updated all of the rigs, put Office on all the them, and I didn't see anything to be problematic.
Well, I was running around to all of the computers and the one PC that is giving me problems ended up going into sleep mode. I know that W7 was having problems in the RC versions where the sleep mode would give people problems and end up crashing. Well this is basically what it is doing.
Anyway, when the rig would boot up I would sometimes get the BSOD for memory management. I couldn't tell what it was for the longest time as the screen goes by so fast. I am also getting the atikmdag as the ATI family error comes up. I have also confirmed this in the system log.
Also when I'm logged in I was noticing that my screen would flicker in and out. The graphics seem to be messed up as one of the boot-ups the whole screen went to a green hue. It was later fixed but it's acting really weird. I ended up reinstalling W7 and started with a fresh HD again (it was new to begin with - minus W7 install). I am currently using the PC that is having problems and I haven't been getting as many shut downs.
I did notice during boot-up that the atikmdag is occurring again. I left it unattended while I was on another workstation and I believe it restarted on its own once as well. I have not seen BSOD again but that doesn't mean that it's not occurring as well. So far the graphics seem to be running smooth as I haven't noticed any flickering or any discoloration or anything of that nature yet.
As I said before, I have seen errors in the system log. I will post some of them below and I will also post my PC specs.
Errors/Warnings:
Warning - Event 4101, Display - Display driver atikmdag stopped responding and has successfully recovered.
Error - Event 52236, atikmdag - CPLIB :: General - Invalid Parameter
Error - Display is not active
Error - There was a list of items like device manager and programs that stopped in a row
Error - The previous system shutdown at 8:55:20 AM on 12/29/2009 was unexpected.
Error - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa8009394010, 0xfffff8800465b7f8, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122909-14445-01.
Critical - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Information - The process Explorer.EXE has initiated the restart of computer X on behalf of user X for the following reason: Operating System: Recovery (Planned)
Reason Code: 0x80020002
Shutdown Type: restart
Comment:
Info - The process C:\Windows\system32\winlogon.exe (WIN-UEHBFUCACJ2) has initiated the restart of computer X on behalf of user X for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
Keep in mind that all of the other three rigs are running just fine including sleep mode without shutting down/crashes/reboots that are unexpected.
Also, we are using onboard graphics from a gigabyte mobo. Since this company (besides my rig) need great graphics, the onboard work just fine for normal office duties.
PC Rig Specs:
Master Cooler HAF 932 Case
Gigabyte MA790GPT-UD3H Mobo
AMD Phenom II X2
Corsair XMS3 8GB -2x2 Dual channel (2 qty)
OCZ Fatal1ty OCZ550FTY 550W - Modular
WD Caviar Blue - 500GB HD SATA
No overclocking, no BIOS updates. Basically a fresh PC with windows update and a few office applications. Keep in mind a lot of the errors occurred even before any other applications were added. Also, of course I decided to re-install windows to see there was a problem with the install, however another huge reason why I re-installed windows again was because the PC rebooted while I was in the process of doing a Windows Update and it just messed everything up. After the re-install I was able to update successfully.
I'm going to start testing things soon. I figured I'd post to see if anyone has some suggestions/opinions on the situation at hand. Thank you for your time!
I just built four new PCs for one of my companies. All of the PC's were working just fine. However, yesterday was a different story.
I ended up installing Windows 7 Ultimate on two of the rigs, and W7 Professional on the other two. After that the rigs sat until yesterday (holidays). Everything was running smoothly. I updated all of the rigs, put Office on all the them, and I didn't see anything to be problematic.
Well, I was running around to all of the computers and the one PC that is giving me problems ended up going into sleep mode. I know that W7 was having problems in the RC versions where the sleep mode would give people problems and end up crashing. Well this is basically what it is doing.
Anyway, when the rig would boot up I would sometimes get the BSOD for memory management. I couldn't tell what it was for the longest time as the screen goes by so fast. I am also getting the atikmdag as the ATI family error comes up. I have also confirmed this in the system log.
Also when I'm logged in I was noticing that my screen would flicker in and out. The graphics seem to be messed up as one of the boot-ups the whole screen went to a green hue. It was later fixed but it's acting really weird. I ended up reinstalling W7 and started with a fresh HD again (it was new to begin with - minus W7 install). I am currently using the PC that is having problems and I haven't been getting as many shut downs.
I did notice during boot-up that the atikmdag is occurring again. I left it unattended while I was on another workstation and I believe it restarted on its own once as well. I have not seen BSOD again but that doesn't mean that it's not occurring as well. So far the graphics seem to be running smooth as I haven't noticed any flickering or any discoloration or anything of that nature yet.
As I said before, I have seen errors in the system log. I will post some of them below and I will also post my PC specs.
Errors/Warnings:
Warning - Event 4101, Display - Display driver atikmdag stopped responding and has successfully recovered.
Error - Event 52236, atikmdag - CPLIB :: General - Invalid Parameter
Error - Display is not active
Error - There was a list of items like device manager and programs that stopped in a row
Error - The previous system shutdown at 8:55:20 AM on 12/29/2009 was unexpected.
Error - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa8009394010, 0xfffff8800465b7f8, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122909-14445-01.
Critical - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Information - The process Explorer.EXE has initiated the restart of computer X on behalf of user X for the following reason: Operating System: Recovery (Planned)
Reason Code: 0x80020002
Shutdown Type: restart
Comment:
Info - The process C:\Windows\system32\winlogon.exe (WIN-UEHBFUCACJ2) has initiated the restart of computer X on behalf of user X for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
Keep in mind that all of the other three rigs are running just fine including sleep mode without shutting down/crashes/reboots that are unexpected.
Also, we are using onboard graphics from a gigabyte mobo. Since this company (besides my rig) need great graphics, the onboard work just fine for normal office duties.
PC Rig Specs:
Master Cooler HAF 932 Case
Gigabyte MA790GPT-UD3H Mobo
AMD Phenom II X2
Corsair XMS3 8GB -2x2 Dual channel (2 qty)
OCZ Fatal1ty OCZ550FTY 550W - Modular
WD Caviar Blue - 500GB HD SATA
No overclocking, no BIOS updates. Basically a fresh PC with windows update and a few office applications. Keep in mind a lot of the errors occurred even before any other applications were added. Also, of course I decided to re-install windows to see there was a problem with the install, however another huge reason why I re-installed windows again was because the PC rebooted while I was in the process of doing a Windows Update and it just messed everything up. After the re-install I was able to update successfully.
I'm going to start testing things soon. I figured I'd post to see if anyone has some suggestions/opinions on the situation at hand. Thank you for your time!