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Corrupt system32 files

Last response: in Windows XP
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July 17, 2012 8:59:41 PM

hi,
i have been asked to fix a freinds laptop.
the problem is that the system32 files are corrupt and i need to put the original windows disc in and boot it to repair the files but i am wondering weither to reset the whole thing and put home premium on it put dont know if i can reset it without losing all the data on it?
does anyone know how to retreive the data and reset it without losing everything?
please and thank you?

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a b D Laptop
July 17, 2012 10:26:15 PM

If safe mode works, that is probably the easiest way to get the data off, but a Linux LiveCD distribution is often very handy for this sort of thing as well.

You should be able to do a repair install without losing the data. Programs will need to be reinstalled, along with a large number of updates (possibly even service packs) will need to be applied, but the data will remain.
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July 20, 2012 1:30:15 AM

its windows and im reseting it not repairing it
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