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Get files on a broken external hard drive

Last response: in Storage
December 14, 2011 7:10:34 PM

my toshiba 250 gb external hard drive has many important files on it but for some reason when I plug it in it says I need to format it, thus deleting everything on it. Is there any way to fix the hard drive or at least get the files off of it?
a b G Storage
December 14, 2011 10:43:37 PM

Hello chrisk102,

Try Recuva. Its a free Data Recovery program.
Hope you are able to recover your important files. Good luck!!
December 14, 2011 11:31:15 PM

If there's something wrong with a hard drive Recuva may not work. Are there any signs such as grinding or anything that you can hear? Have you dropped your hard drive recently.