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Dell 490 a00 compatibility

Last response: in Windows 7
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October 13, 2011 7:23:39 PM

I have dell 490 precision version A00. I installed new graphic card - ASUS AMD Radeon HD 6670, thr card works fine except MKV movies at 720p or 1080p. it moves fast then slow down. please helppppp.
October 13, 2011 7:45:10 PM

nikorr said:
What player are u using to play it with? Try VLC http://www.filehippo.com/download_vlc/

U can try different video driver.


Thanks for the quick response. VLC still not working properly. can you point me about the video driver???
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a b U Graphics card
a b $ Windows 7
October 13, 2011 7:53:39 PM

What windows do u have? 32 or 64bit
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October 13, 2011 7:58:27 PM

nikorr said:
What windows do u have? 32 or 64bit

it is 32 bit
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October 13, 2011 8:17:29 PM

OK. cant it be a motherboard issue???
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October 13, 2011 9:03:11 PM

I removed all old drivers and install the new one but still no change. what can I do???
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a b U Graphics card
a b $ Windows 7
October 13, 2011 9:08:06 PM

Can u try to install codec pack and use windows media player to see if the problem persists?

Select to install also the classic player to check the problem with it also.
http://www.filehippo.com/download_klite_codec_pack/
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a b U Graphics card
a b $ Windows 7
October 13, 2011 9:24:07 PM

BTW, what is your VLC player version?
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October 13, 2011 9:32:56 PM

vlc 1.1.0 and I have the latest K-Lite codecs. cant it be a motherboard issue?. I have Dell 490 version A00
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a b U Graphics card
a b $ Windows 7
October 13, 2011 9:46:21 PM

It is most likely not, but there is a slight chance it might be.

Once I had similar issue and change of the driver fixed for me. The latest driver was not a good release and once back to the older driver was all OK again.

Did u tried the windows media player?
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October 14, 2011 8:05:57 AM

Still nothing.can you please check my motherborad information?

Dell Model - 0F9382
SERIAL NUMBER - CN1374066C00R2
VERSION - A00
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a b U Graphics card
a b $ Windows 7
October 14, 2011 8:57:22 AM

mdabush said:
Still nothing.can you please check my motherborad information?

Dell Model - 0F9382
SERIAL NUMBER - CN1374066C00R2
VERSION - A00

Its dell, not much to say about that, but try windows media player or any other and tell me if the problem persists.

That way u know if the problem is only with VLC player or the driver or the video card itself.
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October 14, 2011 10:04:28 AM

I try media player, vlc and media player clasic - same results
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October 14, 2011 12:18:49 PM

yes. everything else works except MKV and i dont know why?
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