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DVD drive won't recognize discs

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December 18, 2011 4:02:50 AM

I just upgraded my motherboard/cpu and am using Windows 7 Professional 64-bit. I was having some trouble booting up my SATA hard drive with Win 7 already installed, but I got it working after switching the SATA mode in bios from AHCI to IDE. Everything seems to be working except for my DVD drive. The drive (as listed under device manager) is TSST corp CD\DVDW SH-S183L ATA Device.

The drive is recognized by the OS, and says the device is working properly and drivers are up to date, but it never recognizes when I put any DVD/CD in. I saw someone had the same problem, and solved it by switching the SATA controller mode in bios back to IDE. I have tried that, but to no avail. I'm really not sure what's wrong with it? Can anyone help me out please?
a b G Storage
December 18, 2011 4:12:28 AM

You can't use a previously installed Win 7 on that amount of new hardware. Such an upgrade requires a fresh install. If you don't then you will experience all sorts of problems. When Win 7 is installed (like XP and Vista) it configures itself at a driver level for a particular configuration of hardware. Once it has done that it generates specific code that is married to the product key on activation. These reasons alone are a good reason to implement a fresh install. You can get away with changing a GPU or adding or removing HDD's but not a motherboard and CPU.
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December 18, 2011 10:49:25 PM

Well, I am typing this from my Win 7 OS right now, and it appears to be working fine. After booting up Win 7 detected and installed a lot of new drivers. I haven't activated Win 7 yet, as it is still within the 30 day pre-activation allowance period. And there are methods to dissociate the OS from all the security tags and drivers when moving to a new mobo.

But does anyone know what the problem is with the DVD drive?
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a c 261 G Storage
December 18, 2011 11:43:14 PM

It sounds like it is a bad drive, does it spin up when you put a disk in?
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December 19, 2011 12:54:06 AM

rolli59 said:
It sounds like it is a bad drive, does it spin up when you put a disk in?


I just tried booting to it from bios (used clonezilla disc) and I heard a repeating spinning noise, but it failed to boot the disc. The screen was black for about 20 seconds, then went to to boot Win 7 from the hard drive.

The drive was working fine before I installed the new motherboard and cpu. Never had a problem with it. Then a few hours later, it's suddenly not working on the new hardware. I doubt the drive "broke" during this time period, seems like it has to do with the upgrade but I'm not sure what exactly is the issue. I'd like to investigate further before simply buying a new drive.
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a c 261 G Storage
December 19, 2011 1:18:53 AM

You have double checked all connections and so on I am presuming. What about your motherboard drivers all up to date over the web since you can not use your drive?
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December 20, 2011 11:06:52 PM

rolli59 said:
You have double checked all connections and so on I am presuming. What about your motherboard drivers all up to date over the web since you can not use your drive?


Do I need to install the motherboard drivers? For example, I can access the internet and everything fine, do I need to install the ethernet driver? Or the chipset driver? I haven't installed any of them that came with the disc, and I just want to make sure I don't download and install an unnecessary update and break things.
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a b G Storage
December 20, 2011 11:42:57 PM

You wont break anything. If you check under the optional section of windows update you will likely find that there are updated drivers there. I normally install these especially the Ethernet driver as the original drivers often don't run well in Win 7.
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December 21, 2011 12:56:21 AM

Wamphryi said:
You wont break anything. If you check under the optional section of windows update you will likely find that there are updated drivers there. I normally install these especially the Ethernet driver as the original drivers often don't run well in Win 7.


So will Windows 7 have driver updates for most of the drivers I would otherwise get off the motherboard disc/site? Such as the chipset driver?
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a b G Storage
December 21, 2011 2:40:01 AM

Maybe not the chip set drivers. You can get those off the suppliers website. Other drivers like Ethernet are likely on win update.
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