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WD My Passport Essential 500GB drive not working

Last response: in Windows XP
July 23, 2012 10:22:39 AM

Hello, Suddenly my Passport is not recognized by my windows xp desktop, its asking password and the drive getting unlocked, but the drive is not opening, only local disk display in my computer. cant install driver settings, cant remove password, can run virtual cd manager.

help me.................
a b \ Driver
July 23, 2012 6:40:19 PM

if you do not know the password to unlock it then you must format it.