WD My Passport Essential 500GB drive not working

Hello, Suddenly my Passport is not recognized by my windows xp desktop, its asking password and the drive getting unlocked, but the drive is not opening, only local disk display in my computer. cant install driver settings, cant remove password, can run virtual cd manager.

help me.................
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More about passport essential 500gb drive working
  1. if you do not know the password to unlock it then you must format it.
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