Second HDD disappeared

jselect

Distinguished
Dec 7, 2011
8
0
18,510
Hello Experts,

Until last night everything on my PC was working fine but when I just turned on my PC, my second hard drive is not showing in my computer.
I really need to access some important data on that.
Help?????

PS: Second HDD is External HDD & I use Windows 7.
 
Solution
Hello,

1. Ensure that USB cable is properly seated at both ends - disconnect and connect again firmly
2. Ensure external HDD is getting external power (if there's provision for external power)
3. Is your External HDD showing in BIOS
4. Does it show in Disk Management (Right Click on Computer >> Manage >> Disk Management)
5. If HDD shows in Disk Management, is it assigned a drive letter (like E: or F: ) - if not, you need to assign a letter and restart your computer and it should be visible

Please do that and post the result here for further troubleshooting.

Thanks!!

jsmakkar

Distinguished
Sep 1, 2011
1,172
0
19,460
Hello,

1. Ensure that USB cable is properly seated at both ends - disconnect and connect again firmly
2. Ensure external HDD is getting external power (if there's provision for external power)
3. Is your External HDD showing in BIOS
4. Does it show in Disk Management (Right Click on Computer >> Manage >> Disk Management)
5. If HDD shows in Disk Management, is it assigned a drive letter (like E: or F: ) - if not, you need to assign a letter and restart your computer and it should be visible

Please do that and post the result here for further troubleshooting.

Thanks!!
 
Solution