Hi,
My Seagate Goflex desk 2TB external drive working fine for 6 months. Suddenly, when I try to power on, the drive lights blink once and go off. When I try to hold the goflex drive in my hands, i feel like the drive is vibrating to some extent as if the power is on, but very very intermittently, i.e., the drive doesn't vibrate and is like its off, and some times, it vibrates as if the drive is spinning but this is rare. But all the time, the lights are off and the drive is not even detected by any means.
When contacted seagate, they say I have a failed drive. I have lot of precious data which I can't lose. That's when they suggested below first:
The suggestion is NOT to open the external case, it is to disconnect the drive from the base. After you disconnect the drive from the base, you will be able to see a SATA slot and power connector, which you can connect it to the internal of the drive.
Please note that the warranty is void if the casing is opened.
Can you please help me as to how to do this?
My Seagate Goflex desk 2TB external drive working fine for 6 months. Suddenly, when I try to power on, the drive lights blink once and go off. When I try to hold the goflex drive in my hands, i feel like the drive is vibrating to some extent as if the power is on, but very very intermittently, i.e., the drive doesn't vibrate and is like its off, and some times, it vibrates as if the drive is spinning but this is rare. But all the time, the lights are off and the drive is not even detected by any means.
When contacted seagate, they say I have a failed drive. I have lot of precious data which I can't lose. That's when they suggested below first:
The suggestion is NOT to open the external case, it is to disconnect the drive from the base. After you disconnect the drive from the base, you will be able to see a SATA slot and power connector, which you can connect it to the internal of the drive.
Please note that the warranty is void if the casing is opened.
Can you please help me as to how to do this?