My computer will not play cds/dvds

my laptop won't play cd &dvds
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More about computer play dvds
  1. more info
    Can't you open your drive at all?
    Any weird sounds, lights?
    Try opening with cmd. (start>run>cmd , type E:\, or whatever letter it has on yours)
    Do U get any error messages?
    Can U see anything related in Event viewer to it? (control panel>comp. management)
  2. To add question to me's useful list:

    Did the laptop every play them?

    Do you mean that it can't read them at all, or just can't play certain content, like movies?

    Does it have a DVD player? ;)
  3. Check your cd/dvd connection, If connection is ok then it could be damaged.
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