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My computer will not play cds/dvds

Last response: in Windows XP
July 25, 2012 7:15:25 AM

my laptop won't play cd &dvds

More about : computer play cds dvds

July 25, 2012 12:10:57 PM

more info
Can't you open your drive at all?
Any weird sounds, lights?
Try opening with cmd. (start>run>cmd , type E:\, or whatever letter it has on yours)
Do U get any error messages?
Can U see anything related in Event viewer to it? (control panel>comp. management)

a b D Laptop
July 26, 2012 12:51:58 PM

To add question to me's useful list:

Did the laptop every play them?

Do you mean that it can't read them at all, or just can't play certain content, like movies?

Does it have a DVD player? ;) 
July 28, 2012 5:36:53 AM

Check your cd/dvd connection, If connection is ok then it could be damaged.