I'm fairly pc literate, but I swear when it comes to repairing my own pc I kind of have some difficulties so please bear with me.
I just bought this pc and received it no Wednesday. Since using it, it has crashed 1-2 times every day. The common errors I gets are system_service_exception and pfn_list_corrupt.
From what I gathered it was either my drivers or my memory. So I ran a memory diagnostic test, and it came up with hardware problems both times but when I restarted my pc the first so that it would tell me the errors, my pc crashed immediately with a pfn_list_corrupt error. When I ran it a second time my PC started normally but nothing ever read off to me what the problem was.
I have an HP Pavillion Notebook and am using Windows 7 64-bit with 4 gb of RAM. Any ideas or troubleshooting I can do to better evaluate and fix this problem? I really need this notebook for college soon.
Also my pc is a refurbished pc from compusa
My pc crashed again and this time the error was memory_management and the troubleshooting read this:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033
Additional information about the problem: BCCode: 1a BCP1: 0000000000041790 BCP2: FFFFFA80019D4180 BCP3: 0000000000000201 BCP4: 0000000000000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\073110-25459-01.dmp C:\Users\Samanthas\AppData\Local\Temp\WER-48375-0.sysdata.xml
More aboutwindows7 memory
Can you take out each stick of RAM and test them simultaneously ?
Sounds like a bad memory stick. Random blue screens and crashes, especially on a fairly new install of the OS and drivers, so you know that your software is clean, is usually, 9 times out of 10, memory related.