My pc when im trying to login by pressing number 1 my pc automatically shut down

my pc when im trying to login by pressing number 1 my pc automatically shut down
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More about login pressing number automatically shut down
  1. do u mean recovery console when U say press number 1 (as in which installation to choose?)
    or do U mean at the welcome screen, your username is 1, and can't get in?
    or do U actually mean the first user on the welcome screen?
  2. Where place you press Number 1??
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